I am not pleased by lack of communication between underwriting dept and loan officials.I received an unexpected call directly from an unknown person claiming to be EQUIFAX, the Global Data Breach Company; wanting me to release my credit report to an unknown person claiming to be from “VU”. This was to be a three way call, “stand by for connection”, with EQUIFAX in the lead.I had no foreknowledge of this call and I have been warned of SCAM by Equifax.The underwriter should warn customer of planned call and VU should initiate with a VU rep known to customer.I hung up and called Chris’s who acted immediately in a positive manner to restore my confidence.Otherwise the experience was Great.Thank you Chris and John.Underwriting Dept; Bad for scaring me to death.
The entire Veterans United team who I worked with was WONDERFUL!
In this process I believe that recommending, advising and informing are the 3 elements of sound counsel. I received all 3 via email, phone calls and texts. The App is amazing and super user friendly! I will definitely be recommending and have already recommended others to reach out for services.
All Home loan organizations should visit Veterans United Home Loans to see how it is supposed to be done. Thanks to my team of experts.
I would recommend this company to anyone. They are amazing. Everything went smoothly because there is a whole team of people in constant communication with you along the way. The documents were easy to upload to the app or on my desktop. It was also very clear what you needed to do at each step. I can’t be happier with Veterans United.
This is the second time I've bought a home though VU and the team made it just as easy as the last time. Thank you so much again!
I'm a U.S. Army veteran and i want you to know how much my family and i appreciate all the hard work and time invested in this process. Truly a positive experience. God Bless you all and God Bless America!!!!.
I would also like to thank Kat Oriez! She went above and beyond and truly made the home buying process easy and stress free! Thank you to the whole VU team, I hope to work with Robyn and Kat again. Truly a magnificent team!
Veterans United strikes again they helped me build my dream home, and take on the mantle of being a landlord.
They all did an awesome job and the whole process was a breeze. Many thanks!
GREAT OUTSTANDING WORK 👏 👌 👍
I do not have the Words to describe the hard Work and Dedication that Veterans United showed My wife and I. They’re what Customer Service is Supposed to Be Like. I will be Recommending all my Veteran Friends to use them!! Thanks so much for everything Team I will never Forget You all.
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Starting with met everybody did an excellent job. Couldn’t be happier. I’d recommend Veterans United to everybody I can. And Nan Robinson is the best . Greatest realtor in the area. Who can Nan Can
We had a great experience and everything went smoothly. The todo lists were helpful and the team checked in on us periodically. They were also very responsive when we needed quotes while we were in the home shopping process.
