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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,227 reviews
913 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,227 unfiltered reviews

Starting on Page 10343 of 15,275. Return to Page 1

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars

I wish every G.I. was informed about the incredible hands on assistance provided by Veterans United. Thank you all.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

Thank-you for giving me a very positive experience.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Easier than any bank will be and they help you tremendously through the whole process with or without have realtors involved.

headshot image of Josh Carlyon

Loan Officer: Josh Carlyon

NMLS# 1393787

5 out of 5 Stars
headshot image of Felecia Solomon

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars

The very best Experience I have ever had in buying a home! They told me everything I needed to do,what I had to have and how to go about getting it. Very professional the whole process they close my loan within 30 days!! I am very satisfied very pleased I recommend veterans United home loans to any veteran that’s out there looking to buy a home!

headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars

From start to finish we had amazing people who work with us and helped with any questions or concerns along the way, never felt uneasy making this decision to go with Veteran's United Home Loans, from working with Nichole to get our credit score where it needed to be, to transferring to Ashton's team it has been a great experience. This company has made this family's dream come true to owing a home. Saying Thank You will never be enough.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars

Overall this was a great experience.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Josh Smith

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars

They were always available, when I had questions , which was quite often. We were pleased with the entire process.

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars

Veterans United Home Loans made the home buying process easier than I could ever imagine. As a first time home buyer we didn’t know where to start and they helped us every step of the way! Would recommend everyone to them!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

0.5 out of 5 Stars

Don't waste your time dealing with Veterans United. Instead seek a reputable finance company like USAA or Chase Bank, both know how to deal with VA loans and are very organized in their home loan departments.

Response from Veterans United

Thank you for the feedback Yrral. We always recommend that you speak with a handful of lenders to make sure you are working with a company that best fits your needs as a borrower. If you would like to discuss this issue with our Client Advocate team please do not hesitate to reach out.

5 out of 5 Stars
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Photo submission from Marquis S.

You will not regret using Veterans United! My team was really amazing and I'm so grateful for them. Nick and Kathy you guys rock. Thank you.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars

I would definitely recommend Veterans United for purchasing a home in the future. They worked with my odd worm schedule and helped me all along the way to ensure I got a great deal!

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

4 out of 5 Stars

I like how accessible our lending team was at Veterans United. We were able to reach our team via phone, text, and/or email. We weren’t kept in the dark about anything and that made us feel much more secure. It wasn’t an easy or quick process but their accessibility made the wait much more doable. Also, everyone was very respectful and accommodating to our questions and or concerns throughout the process.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

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5 out of 5 Stars

Great customer service. They made the process much easier. Thank you

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

4 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

After spending 26 years in the Marines deployed all over the world, I have come to realize that you need to have someone in your team who has your back so you can make it back home safe and sound. From the moment Matt Ponder called me from Veterans United Home Loans, I felt a sense of trust, honesty, esprit de corps and a true team player. He was very knowledgeable, informative and he allowed me to ask any question I had in my brain housing group (Marine term) and answered them where I was able to understand every step. He definitely made me feel confident that I was working with a great company who took pride on helping fellow veterans like myself. Helping us find our own safe haven so we can continue with our healing process after the war.Matt also introduced me to Jake Hamilton who was part of his team. They both kept me updated throughout the process making the loan acquisition process pretty smooth as it could be. In my humble opinion, Matt Ponder and his team are the best thing since slice bread and I feel honored and blessed they were part of the team to make this dream come true. I closed on my home last week without any issues.I truly appreciate Matt Ponder, Jake Hamilton and Veterans United Home Loans for their support, hardwork and commitment to help this combat veteran find peace in his forever home close to family.Semper Fi!!!Mario MoralesUnited States Marine Corps

headshot image of Matt Ponder

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars

We Filled out an Online form that lead Veterans United Calling Us,ask if we were wanting to buy a Home. With all out Credit history our Negative Response was met with Let’s fill out the Forms and see where you are. Then KARA Recommended Dana Get a Secured Credit Card Loan to rebuild her Credit. This all started back in Sept of 2018 in Feb 2019. We called back said Dana Bankruptcy was completed. Then It was Just Followong the To Do,s. The To Do, For Us that never seemed to End!!! But it is Now May and We are In A Beautiful Home. Thanks to Veterans United Home Loans.

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars

If you want to have an easy experience with the home buying process, I recommend Veterans United. I didn't have to leave my couch to by the house. I just had to find the house. And the rest was left to my loan specialist.

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

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