Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,751

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 429,751 unfiltered, unedited reviews

Starting on Page 104 of 14254. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Very professional and very knowledgeable about all things mortgage related.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

On the ball. Totally professional,.
The whole process is smooth and fast.
Number one.
Gold Stars for the whole team.
Thanks y’all!
God bless.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

Jan and I are very happy in our new home. Our first with the help of United Veterans! GUNG HO!

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

4.5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

The whole team was great! Megan, Jared, and Kohlie were always easy to reach by phone, explained everything thoroughly, and were very patient with my questions and concerns.All of the work behind the scene was done quickly and thoroughly! The team worked hard to help show that our home was not in a flood zone and did not need flood insurance.

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

4.5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Every one was amazing , professional, and friendly.

headshot image of David Philips

Loan Officer: David Philips

NMLS# 1452335

5 out of 5 Stars
Would Recommend

He was amazing and always available to us. He was always quick to respond to any questions.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Easy to use online system, great tools, explanations and videos on any given topic. Plenty of people to communicate with when you need help. Staff answer texts and phone calls, return voicemails quickly. I had a great experience. Thank you VU!

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
Photo submission from Jeremiah D.

Ask questions! They are here to help. But also don't be afraid to do your own research. We are so happy with our new home and being proud veteran home owners!

headshot image of Mike Halliburton

Loan Officer: Mike Halliburton

NMLS# 1426761

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

Made the whole process easy, every time I had a question it was answered quickly.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

Ready to see for yourself?

Experience first-hand why 340,227 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Buying my first home with my fianc

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Would Recommend
headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
Would Recommend

The team that helped me was very informative and helped me through the process, despite a few hiccups, it was smooth like butter

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
Would Recommend
Photo submission from Clint J.

The VU team made us feel comfortable and appreciated throughout the whole process - from well before we were under contract, to the day we closed, and even beyond. They were quick to respond to all of our questions, no matter the complexity and we always felt like we were their number one priority. The team was highly skilled, efficient, and empathetic - it felt like we had all been friends for years! I appreciate all the hard work VU put in to get us where we needed to be on closing day and would recommend them 1000 times over!

headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

1.5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

They did a great job answering any questions I had while also communicating with my realtor

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

3 out of 5 Stars
Would Recommend

Look, loan officer was great, underwriter, not so much. Contradicting issues, I know they’re given strict guidelines but at same time I know interpretationsh differ. So telling me it’s needed ain’t quite true. You need proof of income, not necessarily my name on bank accounts, etc. the fact that I had to add my name to accounts that I didn’t want my name on pisses me off to no end.

Response from Veterans United

Hello Robert,

I really appreciate you calling this out, and I’m sorry the underwriting process left you feeling frustrated—especially when it came to the documentation requests and how they were explained. I can understand how being asked to change something as personal as your financial accounts would feel like too much, and it’s frustrating when guidelines feel like they’re being interpreted in ways that don’t quite add up.

It’s great to hear your loan officer was supportive, but I’d really like for my advocate team to take a closer look at what went on with the rest of your experience. If you're open to talking more about it, you can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out whenever it’s convenient for you.

More Reviews

See all 429,751 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,411 Veterans started their online quote today.