The team was responsive which is very important to a motivated buyer. We did encounter some unexpected roadblocks, but they were quickly resolved with the guidance of our loan officer and the credit specialist.
I thought buying a house was going to be super difficult, Tony and the VU team made it so it was easy and smooth. I enjoyed working with Veterans United. If I ever need a home loan again, I will absolutely go through VU !
I would recommend Veterans United to anyone in the market to buy a house the staff was very friendly and helpful and they made the process a breeze
Overall a wonderful experience.
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Stay with the process! It might seem a little taxing but it will be well worth it in the end! Do exactly what they ask of you, so they are able to do what you need them to do for you!
Veterans United personal display a level of professionalism and help you walk through each step putting you at ease with the process. I would recommend them over any others We have ever dealt with. Thank you
This was my first time buying a house and Veterans United made me feel completely comfortable throughout the process and answered every and any questions I may have had. They also prepared me for each step of the process while educating me about the process as well.
I had done some shopping around for mortgages and ultimately choose Veterans United because of the friendliness, speed of service, and good rates. It was one of the best choices I made during the buying process. As a first time buyer I had minimal knowledge about the home buying process and was dreading it. My Veterans United loan officer and their suggested realtor made buying my first home an approachable and pleasant experience. Thanks VU!
We had a great experience. We shopped around and found Veterans' United Bank provided the best rates with the least fees for purchasing a home. In addition, our representatives form the bank, Kelly and Kay, are experts. They are familiar with the Clarksville area and were able to answer any questions we had since we are from out of town. If I were to purchase another home, I would contact Kelly and Kay, again to secure my loan. They provided exceptional customer service and helped me to secure my loan quickly. Great job Veterans United Bank. It is a pleasure to do business with a bank who hires employees that provide EXCEPTIONAL CUSTOMER SERVICE where I don't feel like an online number but a valued customer.
The San Antonio United Veterans group rock. They know what it takes and how to do it without making it a three ring circus. They make you feel welcomed. They keep you informed from start to finish. My hats off to Paul Perez and Jenifer Lopez.
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Personally I would recommend any Veteran in the market for a new home to go through Veterans United. Or at least to contact them before they commit themselves to a loan agency in purchasing a new home. I think they would choose Veterans United because acquiring a VA loan is a lot of information gathering and Matthew and his team will lead them through it smoothly and quickly.
Love the team, Shane and Julia, although there were some last minute things and communication going on it, was an overall great experience.
