Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

432,032

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 432,032 unfiltered, unedited reviews

Starting on Page 105 of 14330. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

Service is great and timely

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

As first time home buyers, the entire VU team made the entire process very easy, and they were always available to answer all of our questions. Finally, we received the most thoughtful congratulations package from them after closing was finished! 10/10 would recommend!

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

The entire mortgage process was simple and straightforward. They provided excellent support and transparency so that I knew what was going on during every step, from pre-approval to closing.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
Photo submission from Kevin G.

As I stated previously, this has been the best home buying experience I've ever had. Angelica, Jocelyn, and everyone involved was top-notch! Thank you to everyone at Veterans United for helping Veteran's like me become home-owners!

headshot image of Angelica Thames

Loan Officer: Angelica Thames

NMLS# 2282339

2.5 out of 5 Stars
Would Recommend

Unfortunately the purpose of my refinance was to repair problems in my home. I had to make the repairs prior to closing and only was able to do so because my son loaned me money. I was told things then told something different several times. Communication could have been better.

Response from Veterans United

Hey Craig,

I'm really sorry to hear how difficult this refinance ended up being for you. I can only imagine how stressful it must’ve felt to need those home repairs done right away—and then be told they had to be completed before closing. Having to lean on your son to make that happen speaks volumes about the pressure you were under, and it’s not something we take lightly.

It sounds like the communication throughout the process was inconsistent at best, and that’s on us. You deserved clearer guidance and fewer surprises, especially when it came to something as important as your home and your finances.

If you’re open to it, our Client Advocate team would really appreciate the opportunity to learn more about what happened. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We're in the office Monday through Friday, 9 a.m. to 5 p.m. CST, but feel free to reach out anytime.

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

4 out of 5 Stars
Would Recommend
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
Would Recommend
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
Would Recommend

I have told a few friends already and will tell more as I come across them this is a good team

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
Photo submission from David P.

Pleasure to work with Veterans United! Allen was amazing. Had an answer for every question we asked.

headshot image of Allen Johanning

Loan Officer: Allen Johanning

NMLS# 2086193

5 out of 5 Stars
Would Recommend

Amanda Lister is always on the ball and ready to help wherever needed, whether it’s her job or not. The entire team was great yet again. Highly recommended .

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

Had a great experience with Veterans United, the whole process went smoothly with good and constant communication.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

They very helpful. I had some trouble at 1st with the computer stuff they walked me with it

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4.5 out of 5 Stars
Would Recommend
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
Would Recommend

Yes in a heart beat

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Very professional, efficientand friendly

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

1.5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend
headshot image of Zachary Williams

Loan Officer: Zachary Williams

NMLS# 1391647

5 out of 5 Stars
Would Recommend
Photo submission from Tony A.

Amazing group of individuals who I would recommend a thousand times over. The most satisfying professional team of people from the Agent, Lender and Title company. Great experience that I would suggest for the next Veteran to take advantage. #NewVeteranHome

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

For a first time buyer the whole team at Veterans united made it easy and very comfortable for me. They walked me.threw everything and was there anytime I needed them or had a question. This is a great team.and excellent job I couldn't ask for better service. I would absolutely recommend them to anyone. Thank you all for hard work and making this process smooth and easy for me.

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Our loan officer was easy to get ahold of, friendly and courteous, and extremely knowledgeable! Everyone else who was involved was just as awesome!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4 out of 5 Stars
Would Recommend

Thank you Chelsea and staff!!

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

More Reviews

See all 432,032 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,139 Veterans started their online quote today.