It appeas that you could save time/money by either electronically providing documents, or mailing them via hardcopy, but not both. I'd ask the customer what they prefer, and then use that method. Both seems excessive.
They were indeed very helpful and motivated in getting us our home, but they dropped the ball at the end near closing. You don't tell a couple that they're going to receive money back in closing, then 2 days before closing date, tell them that they have to pay over 1100 dollars at closing.
Joel and Holly were both exceptionally professional and helpful. I could not have asked for a better home buying experience.
Very helpful and answers all questionsquickly
Jess and Eric were outstanding throughout the entire loan process. I couldn't of asked for a better team to guide me through and keep all my questions answered. They were always available, and always provided valuable guidance.
Smoothest process I have been a part of in a very long time.
Gus branda was amazing!
There is a lot more paperwork required than with other mortgage companies, very annoying.
VU made the entire experience fairly painless. This was my first time buying a home and I didn't experience any of the nightmares that you normally hear people talk about. The ability to upload and sign documents online made the process much easier as well.
The entire team from the initial conversation to the closing was extremely professional and helpful. I would gladly recommend Veterans United Home Loans to anyone who is looking to purchase a home. Thank you!!!!Steven A Brooks
Quick, helpful, and thorough.
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I recognize that the circumstances surrounding my loan experience were largely a result of my own credit history. I was issued a preapproval letter back in February of this year and told that I could close by June 1st, which was found to be a mistake. I had already gone to contract on a home, and then had to renegotiate. more time to close. This made for a very tense situation between myself and the seller. Fortunately I was assigned to a different loan specialist and things started working much smoother.
They went over and beyond to get us our loan.
The staff of Veterans United was a pleasure to work with. Thanks to this amazing team my wife and I now own our first beautiful home.
It was very easy to complete. Other than one mishap with the wrong POA being sent to me it was very easy with no hiccups. Even that was quickly corrected.
Veterans United is is outstanding! They go above and beyond satisfactory service.
