My experience with Veterans United Mortgage Company has been nothing short of exceptional. From start to finish, their platform proved to be incredibly user-friendly, making the entire process smooth and stress-free. The online interface is impeccably organized, allowing me to easily view all the required documents and track their submission status. What sets Veterans United apart is their commitment to going above and beyond, providing extra information even after closing, such as links to set up utilities and other services—a thoughtful touch that truly enhances the overall experience.Moreover, their customer service team deserves high praise. Every member of the team exhibited professionalism and genuine care, ensuring that all my queries were promptly addressed. The personalized attention extended to us was evident not only in their stellar service but also in the thoughtful gift we received for our new home, a gesture that made us feel truly valued as customers.I am particularly grateful for the teamwork and dedication displayed by my assigned team at Veterans United. They patiently guided us through the loan details, ensuring we reached an optimal solution tailored to our needs. Thanks to their expertise and support, my husband and I are now in a fantastic position with our loan.In summary, I wholeheartedly recommend Veterans United to anyone seeking a mortgage company that prioritizes user satisfaction, provides top-notch customer service, and goes the extra mile to make homeownership a truly rewarding experience. Thank you, Veterans United, for your outstanding service and for helping us achieve our homeownership dreams!
Being a first time home buyer, I was clueless and terrified of the whole process. Veterans United held my hand through it and made the process so easy. My loan officer, Brian Flanigan, was amazing. He was always available to answer my questions and explain how things work. The closing process was smooth and was completed in the exact timeframe I needed. Overall I had a great experience and would recommend Veterans United to any Veteran looking to buy a home.
I've been absolutely blown away by the exceptional service provided by Veterans United during my home buying journey. From start to finish, their team has demonstrated unparalleled dedication, professionalism, and support.A special shoutout to my real estate agent, Lisa, whose expertise and patience made the entire process enjoyable. Her guidance was invaluable, and she always went above and beyond to ensure I found the perfect home.I also want to extend my gratitude to my concierge, Nikki. Her attention to detail and personalized service were exceptional, making everything seamless and stress-free. Nikki’s support has been outstanding every step of the way.A big thank you to Brittany, my loan officer, whose expertise and support made navigating the financial aspects a breeze. Her professionalism and dedication ensured I got the best possible terms for my mortgage.Additionally, I want to thank Koleen, my loan coordinator, for her incredible organization and efficiency. Koleen made sure all the paperwork and details were handled promptly and accurately, making the process smooth and hassle-free.Veterans United has truly made my dream of homeownership a reality, and I can't thank them enough for their incredible service. If you're looking for a team that genuinely cares about your home buying experience, look no further. Thank you, Veterans United!
I would definitely recommend Mrs. Emily and her team at Veterans United ! And my dog loved the experience as well. Thank you so much for making home buying a joy!
My wife and I could not be more pleased with everyone that worked toward making our experience with VA United a successful success! Thanks to all and we appreciate your efforts and know will enjoy our new home!
There was some hiccups but overall it was a great experience. You guys had great communication with me during the whole process. I think the whole process took a month and a half. And we definitely appreciate that. Thank you guys so much
Very simple and easy. Knew where I was thru the entire process
There are no words that would do justice in describing how great our team was. We are the first time homebuyers, and we were dreading the process, due to all the stories we heard from other people. We just moved back to US from overseas and, surprisingly, homebuying was the least stressful thing we've done! Mr. Salter and the team impressed us with their knowledge, enthusiasm, willingness to help, expediency, patience, availability... We understand it is their job, but they made the process seem so easy and stress-free, that I have no choice but to believe they went above and beyond what is required. In a word, they are magnificent, and we are deeply grateful!
This team has done nothing but been accommodating and has done all of the leg work with minimal work on my part. I would recommend this team to anyone.
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Overall a fantastic first time home buying experience. I was kind of nervous not having a local team, but Holly took care of everything like she was right next door. 10/10!
I’m super happy a quick google search lead me to this team and this service! You guys are fantastic! 20/10 would recommend! Will tell all my veteran friends about your service!
Thank you so much for the easy process leading us to our first home!
Folks, if you are thinking about buying a home, whether you are young or old and are a Veteran, make your first priority to make contact with the folks at the VA. They are professional, knowledgeable and they treat you like you are really important to them.
They will help in so many ways homebuyers cannot even imagine.
