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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,008

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 424,008 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Through life we often need help across the street. I found my home buying help with Veterans United Home Loans! From beginning through loan closing, my team was there to guide me through the process. I often called my team with questions. I got answers. What a great home buying experience. Thanks Veterans United!!

headshot image of Cassandra Harmon

Loan Officer: Cassandra Harmon

NMLS# 2456222

5 out of 5 Stars
Would Recommend

God bless!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

This is our second VA home loan. The first was in the seventy's and took 5 or 6 months to close. This time it only took 5 or 6 weeks to close. VUHL really has made homebuying a dream come true in every sense of the word. Thank you for streamlining the process. Dave and Nita Vaughn

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

3.5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I APPRECIATE VETERANS UNITED FOR ALL THEYVE DONE! It was great working with you all 10/10 definitely recommend.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

4.5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

2 out of 5 Stars

This is the second time I purchased with VU. The first in 2012 was flawless and had zero issues. This time with Scott Houin was an absolute nightmare. Paperwork was incorrect and he was near impossible to get a hold of.

Response from Veterans United

Shawn, thank you for sharing your comments with us. We appreciate the recent opportunity we had to discuss this situation with you further. While we always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. We were glad to be able to assist you with your home buying associated fees due to a delay in closing caused by a miscommunication. We hope that in the end you will enjoy your home for years to come and we apologize for any confusion that may have surrounded your home to be sold. We expect that with mutual understanding we have shown a sincere desire to serve you well. Thank you for sharing your voice and valuable feedback.

2 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

This is a very special time in my life Surviving cancer last year and now I’m a home owner. Dave, Aaron and the team really made it easy for me. I am truly blessed to have worked with Veterans United, I can’t say enough about their professionalism, knowledge and patience throughout my journey. I will forever be thankful for the support.

headshot image of Dave Cicchetti

Loan Officer: Dave Cicchetti

NMLS# 2351854

4.5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Everyone with veterans united was very responsive and great to work with. Our home buying experience was very smooth and headache free thanks to Sam, Moriah, and the team.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Casey Martin did an outstanding job as my loan officer. This was my second home with him, and I plan on using him for all future loans! Casey and his team laughed in the face of a short 3-week closing time and DELIVERED....early!!! Their professionalism, expertise, and friendly demeanor made the process smooth and enjoyable. I highly recommend them!!!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

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5 out of 5 Stars
Would Recommend

Incredible team and work ethic. Outstanding work on making buying a house easy and effortless. Can’t recommend enough!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

This was my first time buying a home. If I had to buy again I would choose Veterans United. I enjoyed the process and it moved very quickly. Thanks for everything!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Katie Anderson

Loan Officer: Katie Anderson

NMLS# 1588479

5 out of 5 Stars
Would Recommend

Thanks guys for everything. It was an easy transition into my first home.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Veterans United made buying a house and easy and stress free process. I highly recommend them to any veteran looking to purchase a home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

More Reviews

See all 424,008 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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