Veterans United made the whole process pleasant and non-threating.
We couldn't be happier with the home buying process through Veterans United. Our team worked diligently and walked us through every step. We closed ahead of schedule and are so happy in our new home!
Painless and easy. All questions are answered quickly and explained thoroughly. Would recommend to anybody who qualifies to use them as their lender.
My wife and I were first time buyers. We were wet behind the ears, still are I suppose. I came away with a beautiful home, a great deal on the home, and a timeline that fit my schedule. We never felt like we were left out of the loop and a few times were even amazed at the help our entire team lended. This may be an impartial review being that we have only now used one company to finance a loan, however, we frankly could not be happier with the service and outcome.
My husband and I highly recommend VU. The team assigned to us wereProfessional. Caring. On top of things.Kept us updated daily/email or phone Everyone had a great personality and easy to work with. Love the VU portal. Easy. User friendly.
Nice
Couldn't have asked for a better home-buying team! Best service and compassion anyone could ask for. I would recommend this team to anyone.
Overall, I would not recommend Veterans United. My husband and I were first time home buyers and did not know the process. Every time we called or had a question we felt like we were either bothering them, like our question was not important, or they were unable to get a hold of. Wish it would have been different, but we at least have our first house now! Our realtor really stepped up!
Response from Veterans United
Hello Bryce, we understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.
Highly suggest Veteran’s United to future homebuyers. They made this very intimidating and long process seem easy and effort free.
I would definitely recommend Veterans United.
VU is a good lender. There was a couple bumps in the process due to misccomunication/ lack of but they made it right in the endand thats what matters.
Veterans United and its staff made the experience of buying a home less stressful than I had experienced before. With solid customer service and up front honesty that is second to none.
