Great service. Great response time.
Helped me with all questions, and guided me towards the finish line
Not happy will pay off loan as fast as possible
Response from Veterans United
We appreciate hearing from you, Loretta. Our Client Advocate team is available to discuss your experience, and seek new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you.
Use Veterans United; they are on your side and make it happen.
I have never had a problem with Veterans United, the are extremely easy to work with and take you thru the process step by step
Brad Cone is amazing, this is our 2nd time financing using Veterans United Home Loans with Brad as our loan officer. Thanks for your dedication and quick responses to our questions.
Everyone was great to work with, especially during some of the frustrating times. My only suggestion would be to make a way on the website to upload or send a document that isn’t on the to do list.
Veterans Untied made the home buying process easy and painless. Great communication and a team that makes sure you never feel out of the loop. Great home buying experience. Thank you!
I was very impressed with how smoothly the process went and I truly appreciated how the people at Veterans United treated me throughout the process. Buying a new home can be nerve racking and when things don't go so smoothly with the loan it doesn't help. The Loan Officer I worked with was a true professional and a pleasure to work with. This was not my first home but it was the best experience I had while buying a home.
If you are Veteran interested in getting a VA loan, there is no better place to look than to Veterans United Home Loans! The team will work every step of the way to meet your housing needs. The Veterans United Home Loans web site was very user friendly! I highly recommend.
My fiance and I had a great experience with our home loan process from start to finish with Veterans United team members Michelle Dapkus and Jess Manfredi! We highly recommend Veterans United with your home loan (Scott AFB Office). They provided exceptional service geared towards meeting our needs with our home loan!Pre-Approval and Closing with Michelle was a breeze! Great customers service, and she was well prepared at closing for things to run so smoothly! Throughout the process we were able to correspond either directly in the office with them and online to make things an easier process and to get our questions answered; which is very important with your home loan!Jess Manfredi is an exceptional loan officer/assistant! She was very well prepared! She was able to answer everything and get the job done. Great customer service too with a wonderful personality. She answered all of our questions professionally and accurately and we had a lot of questions :)Her enthusiasm and help throughout the whole process was much appreciated along with her wonderful demeanor to meet our needs for our loan!Michelle and Jess make a great team and they both are great assets to your company!KJ (Please note: "use my initials only" for the review page etc and no pictures) Thanks!
I had a great experience working with VU. Buying a home is very stressful and the loan specialist I worked with made the process very bearable. I would recommend working with a local agent instead of an agent from corporate.
Very helpful and personable service. They helped guide me through my first home buying experience and made things I didn’t understand more clear.
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Veterans United made my first home buying experience easy. I had no idea what to expect and they walked me through the process, constantly updated me and answered any and all questions
Working with the Veterans United team was delightful. Funding and closing our loan came quickly. Ultimately it also became an education too as Joshua took time to explain in detail the process at our first meeting. I have already recommended VU to friends.
Thank you for your help and efficiency! We love our HOME!
