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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,437 reviews
893 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,437 unfiltered reviews

Starting on Page 10681 of 15,515. Return to Page 1

5 out of 5 Stars

Great service. Great response time.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Helped me with all questions, and guided me towards the finish line

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Josh Kittle

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

2.5 out of 5 Stars

Not happy will pay off loan as fast as possible

Response from Veterans United

We appreciate hearing from you, Loretta. Our Client Advocate team is available to discuss your experience, and seek new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you.

5 out of 5 Stars

Use Veterans United; they are on your side and make it happen.

headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

4.5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

I have never had a problem with Veterans United, the are extremely easy to work with and take you thru the process step by step

headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Brad Cone is amazing, this is our 2nd time financing using Veterans United Home Loans with Brad as our loan officer. Thanks for your dedication and quick responses to our questions.

headshot image of Brad Cone

Loan Officer: Brad Cone

NMLS# 836930

4.5 out of 5 Stars

Everyone was great to work with, especially during some of the frustrating times. My only suggestion would be to make a way on the website to upload or send a document that isn’t on the to do list.

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Veterans Untied made the home buying process easy and painless. Great communication and a team that makes sure you never feel out of the loop. Great home buying experience. Thank you!

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

I was very impressed with how smoothly the process went and I truly appreciated how the people at Veterans United treated me throughout the process. Buying a new home can be nerve racking and when things don't go so smoothly with the loan it doesn't help. The Loan Officer I worked with was a true professional and a pleasure to work with. This was not my first home but it was the best experience I had while buying a home.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

If you are Veteran interested in getting a VA loan, there is no better place to look than to Veterans United Home Loans! The team will work every step of the way to meet your housing needs. The Veterans United Home Loans web site was very user friendly! I highly recommend.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

My fiance and I had a great experience with our home loan process from start to finish with Veterans United team members Michelle Dapkus and Jess Manfredi! We highly recommend Veterans United with your home loan (Scott AFB Office). They provided exceptional service geared towards meeting our needs with our home loan!Pre-Approval and Closing with Michelle was a breeze! Great customers service, and she was well prepared at closing for things to run so smoothly! Throughout the process we were able to correspond either directly in the office with them and online to make things an easier process and to get our questions answered; which is very important with your home loan!Jess Manfredi is an exceptional loan officer/assistant! She was very well prepared! She was able to answer everything and get the job done. Great customer service too with a wonderful personality. She answered all of our questions professionally and accurately and we had a lot of questions :)Her enthusiasm and help throughout the whole process was much appreciated along with her wonderful demeanor to meet our needs for our loan!Michelle and Jess make a great team and they both are great assets to your company!KJ (Please note: "use my initials only" for the review page etc and no pictures) Thanks!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

I had a great experience working with VU. Buying a home is very stressful and the loan specialist I worked with made the process very bearable. I would recommend working with a local agent instead of an agent from corporate.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4 out of 5 Stars

Very helpful and personable service. They helped guide me through my first home buying experience and made things I didn’t understand more clear.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

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5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Veterans United made my first home buying experience easy. I had no idea what to expect and they walked me through the process, constantly updated me and answered any and all questions

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Working with the Veterans United team was delightful. Funding and closing our loan came quickly. Ultimately it also became an education too as Joshua took time to explain in detail the process at our first meeting. I have already recommended VU to friends.

headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Photo submission from Justin H.
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

Thank you for your help and efficiency! We love our HOME!

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

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