All documentation was handled efficiently. In the past, we've had some very bad experiences with various major lenders and been frustrated at every turn because of lost documents and incompetence on the bank's side. This was not the case at all with Veteran's UHL. Quite the contrary, everything was done expertly and with minimal stress for us.
Pretty Fast and Straight Forward
I recommended Veterans United before I even finished closing on my own house! Very smooth process!
Always so wonderful to work with. You do all the work!
The team worked with me and always had my best interest in Mind.
Sarah Hicks was last minute on items requested the day before and day of closing and did not respond to a couple of my emails. The companies you recommend in my area need review. 3D inspection services delayed our closing by 2 weeks because they are inept and unreliable. The land survey was not $475 it was $900. The closing took 2 months when it should have taken about a month, this delay cost me $2600 on the closing.
My Loan Agent was the greatest, he made this process very easy for me and My Wife, and we want to Thank him for all of his support.
Mr. Dan Davis and Ms. Elaine O'Neal did an outstanding job.
Did great work and answered question when arose. if could not answer right then always got the answer with in the hour with an e-mail or phone call. very polite and willing to go beyond there call of duty to assist Veterans.
I was denied a loan after being pre approved and a week from closing by another lender. I called Veterans United and explained the situation and they were able to take my paperwork and get me in the position to close two weeks later. Highly recommend their services.
I understand the home buying process can be studious and stressful, however the team assigned to my file was more than effective. I had a great loan officer( Mr. Chris Shoemaker) and a wonderful broker ( Mrs. Darlene Lutz). They made the process as smooth as possible and were on time with my closing date.
Everything went really smooth on the Loan side of things. As a first time home buyer I was very well taken care of and stuff was explained to me every time I had an issue.
Samantha Bowman did an outstanding job handling the details of our refinance. She was outstanding.
I was recommended to VU by my realtor.
Thank you
From day one, I got to know the entire from emails and phone calls. Everyone responded quickly and answered all my questions.
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Experience first-hand why 334,520 homeowners give us a perfect score!
Taylor, Natalie, and Carlos went above and beyond for us!!!!!
The number of loan Document updates seemed excessive, updates were being generated due to VA process requirements that didn't contain current information. Also, reasons for an update need to be more clearly stated to the borrower.
Leanna's team was outstanding to say the least!
Very smooth and relatively stress free process. This is our second home purchase with Veterans United and will use them again in the future.
