I unsuccessfully attempted to us my VA benefits as a young recent release from active service because of the intractable process and poor communication; back then, I walked away and got a conventional loan.... many years passed and I decided to try Veterans United and despite the unusual conditions Veterans United not only delivered, but closed the deal in record time.
This very sour process sucked the excitement of buying a home for me and my family. In the end all I wanted was to just conclude my business and move on. Unfortunately will not return or consider you anymore. Definitely an experience I will share with my fellow Veterans of purchasing a home through this organization.
Response from Veterans United
Fernando, we are disappointed that the overall experience fell short of your expectations. Often, the home buying process involves overcoming obstacles or unexpected circumstances. It is our goal is to make the process seem easy, but sometimes even our best team members can make a mistake that impacts a client's perception of the entire organization. If it would be helpful to discuss the details that led to this review, then please contact a member of our Client Advocate team.
This team was a delight to work with (never thought i would say that about home buying). Would recommend them highly to my friends.
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Great working with Mike Ward with Veterans United. I'd definitely choose them again.
Working with Veterans United was like working with family! A fantastic experience. If I ever buy another home, Veterans United will be my number one pick! Steve Gustafson and his team were phenomenal with everything they did. We were coming down to the wire for closing and the Veterans United underwriter worked on our file until late into the evening, ensuring we made it to our scheduled closing date. Thank you, thank you, thank you!!!!!!
Closed early due to the outstanding teamwork at Veterans United. Thank you! We love our new home!
Awesome service, extremely knowledgeable and professional, Jessica F. And Harley B. We’re aleays available to me when I needed them.
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Experience first-hand why 370,906 homeowners give us a perfect score!
Working with VU was fantastic. They really made us feel like we were part of the family, and stuck with us the whole way through. I will always recommend that anyone goes to them first!
This is the 2nd time I have used Veterans United. First one was a refinance and 2nd was for the purchase of a New home. I would highly recommend anyone use Veterans United they are efficient and easy to work with. I only have positive thoughts and I had an awesome experience. A++++++++++++++
