Great experience. They were very helpful, and the online upload option was perfect for me.
Everyone involved was timely, courteous and super helpful.
I had the best team EVER!! They helped keep me calm, answer all my questions and were just all around amazing!
Ben Choi and Lauren Fritz did an outstanding job of helping my husband and I purchase our home. Both individuals would out of their way to assist us and we are very grateful for all they did.
Rachel was great to work with always quick to answering my many questions.
Because of how my case was handled at the last minute which caused huge amounts of undue stress for myself and the seller.
I have enjoyed my interaction with the Staff, during those interactions They all have been helpful, courteous and friendly. Thank You once again
The process has been very easy to follow and comply with.
They kept me completely informed and they were always available.
Walked me thru entire process
Tiffanie Prado Ramirez was wonderful to work with and always went above and beyond.
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The one thing that detracted from our experience was our underwriter. Two people with dual six-figure incomes, a low debt to credit ratio, and two 800+ credit scores should not have been pulled through the wringer as we were up to and including the day we actually closed. The final straw was being required to explain we did not own houses we had lived in 25 and 30 years ago the day before closing, and having to prove why Eddie’s YTD income would be MORE than his company certified his annual income on the morning we closed. It created a huge amount of stress to be told, ‘your loan has been conditionally approved...but we have a few more questions,’ and ‘congratulations! You’re ready to close...but we have a few more questions.’
Veterans United Home Loans made my home buying experience very pleasant. The documentation process went seamlessly for me, they provided me with an electronic checklist and I merely gave them what they asked for. It went very smoothly.
Eternal thanks to Amanda and her team. This is our second time partnering with VU and Amanda's team and it was even better the second time round!
