It was a mistake. Never again. Will never recommend. Probably would've been a different and better experience with another specialist. Tyler was great though.
Response from Veterans United
Thank you for taking time to let us know more about the outcome of your home loan experience, Adrienne. We are sorry to learn that you would not be comfortable recommending our service and we take your feedback seriously. Our Client Advocate team is available to learn more and we invite you to connect with us to discuss your experience. We look forward to hearing from you.
I have purchased 2 home and they made it easy
John and his crew were exceptional in all aspect of the loan acquisition.
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Experience first-hand why 354,797 homeowners give us a perfect score!
Very professional
The team communicates well, and is on top of the whole process.
Knowledgable staff and easy to understand process.
Very professional, polite and overall pretty punctual with deadlines. Easy to work with!
Great experience Ted and his team where awesome. They kept me informed during the entire process..
very friendly and helpful.
I would definitely recommended this firm.To any veteran who may be looking to buy their first Home.
Poor communication, rarely returned phone calls too often communicated the wrong info, unreliable, didn't reach out for multiple days when problems arose
Response from Veterans United
Anthony, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.
Exceptional customer service and so patient in asking all my questions and explaining the process.
Sure, Veterans United was fairly easy to work with but usually loan agencies provide some type of credit towards purchase for using them
