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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,357 reviews
913 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,357 unfiltered reviews

Starting on Page 10923 of 15,512. Return to Page 1

5 out of 5 Stars

Friendly, accessible, and knowledgeable. Very smooth process for our first house, would definitely recommend using Veterans United.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

Jeremy,Thanks for all your hard work and excellent customer service. It truly stand out!! I am blessed to have you as my loan officer.

headshot image of Jeremy Essner

Loan Officer: Jeremy Essner

NMLS# 1520515

5 out of 5 Stars

All of my questions and concerns were answered in a timely manner. Everyone was very patient with me making sure I understood what I was signing. Very friendly staff.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

3.5 out of 5 Stars

Everyone I worked with at veterans united were awesome. Even with a few kinks on the local end they still worked hard to get everything on track.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

5 out of 5 Stars

I have heard so many horror stories from service members who used there VA benefits to secure a loan for the purchase of a home. They obviously did not use Veterans United. My experience with the entire team through out the process was amazing. Very professional and also personable. I never felt one minute of stress during the process.I felt that the entire Veterans United team related to me as a Veteran and a home buyer. From the first time that i spoke with the loan specialist until closing the entire process went very well. I highly recommend to my fellow Veterans thinking of using there VA loan benefits to give Veterans United a call. Proud Veteran Kenneth Meshell

headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

4 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

I am totally impressed with how much work they did behind the scenes to make the home buying process and loan approval process very smooth and with no stress. True professionals!

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars

I highly recommend Veterans United, and if possible Michael Pitts specifically.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

1 out of 5 Stars

Make sure you ask them to tell you what they need all at once in the beginning. Otherwise, they will drag it out to nine weeks.

Response from Veterans United

James, thank you for taking the time to share this recommendation with our team. We've invested a great deal of time and effort to accomplish this very thing. We agree that it is important to be upfront about the documentation necessary to complete your home loan, and we are interested in learning more about your experience. You may contact one of our Client Advocate team members to share more details and help us continuously improve.

4.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

3.5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

4 out of 5 Stars
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars

Veterans United did an outstanding job helping my wife and I secure our new home. From the beginning getting us preapproved all the way to funding. Celina and Tanner were on top of everything that need attention and really responsive to my questions no matter how small. Bravo Zulu to my whole loan team and Veterans United.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

Thanks to The Veterans United team for everything you did for me and my Family. I couldn't of asked for more.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

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5 out of 5 Stars
Photo submission from Cody B.

From inquiring about the VA loan to closing, Promise Jackson went above and beyond our expectations! She is very personal, informative, smart, helpful, etc. Words can't describe how much I enjoyed working with her. If everyone at Veterans United is as amazing as Promise Jackson, I would recommend everyone I know to them! Thank you all so much for making us first time homeowners!

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars

I would refer Veterans United Home Loans to all my military family. They will work with you from start to finish. They will answer every question you had.

headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Always available to answer my calls. Customer service experience above and beyond in all aspects . First class team experience.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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