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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,184

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 423,184 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

If it were not for the hard work and dedication of Chris, I would not be in my house. Thank you Chris!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Me and my wife talked several times about Benjamin and his team, how much we liked them and the process. The use of the app, and the friendliness of the staff often made our days after just a brief conversation. The home buying process is stressful enough, several of our bids were not taken and the market is cut throat. Things like the preapproval letter and calls to individual agents showed we were ready to buy, helped immensely!Thank you all!

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

The professional motivated staff at Veterans United made our home buying experience the best and smoothest it could be!
Alex and the whole team was first rate and I will make sure to recommend my fellow Veterans to them moving forward!
Thanks much!
Dan and Dorothy Vannucci

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

2 out of 5 Stars

It's a stressful process and I was left hanging for multiple days wondering what was going on and waiting for questions to be answered.

Response from Veterans United

Hi William, we appreciate your honest feedback. Our Client Advocate team would love to learn more about the ways we might help improve the team for future clients. Please reach out to connect with us and provide details on your experience. We are passionate about turning experiences like yours into positive training opportunities.

5 out of 5 Stars
Would Recommend
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

When Jake reached out to me I was already working with another lender, unlike the other lender Jake took the time to simplify the loan process and explain things. At that point on Jake was my guy until the end. Even when things were at the most chaotic and frustrating Jake always pulled through with his team and made it as seamless as he could. To say jake and his team are outstanding would be an understatement!

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend

The entire Veterans United team was amazing and this was such an enjoyable experience. We will definitely work with them for any future needs and I will be recommending them to my active duty military and veteran friends.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4 out of 5 Stars
Would Recommend

More communication is my only complaint

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4 out of 5 Stars
Would Recommend
headshot image of Tyler O'Brien

Loan Officer: Tyler O'Brien

NMLS# 2346075

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Christie Thomas was very helpful in keeping us informed and on track with the loan process. I cannot say thank you enough for all the help the team has provided. If I were to do this again, I would hope these ladies, Amanda, Christie and Sarah would be the team assigned to process my loan.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

Just keep doing what you’re doing.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

Veterans United allowed me to purchase my first home with an easy process and a great team. I loved working with them and would do it again in a heartbeat.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Everyone was helpful and supportive during the home buying process.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I am lucky I was assigned a great team of men and women. I appreciate everything they did and have already spoke highly of VA United and it's members to my friends and family. I cannot wait to work with this company and team again in the future. Thank you for everything and always being available.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Veterans United has been extremely helpful from the beginning. They are experts and truly try to assist in the home buying and refinancing experience. Very grateful for them.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

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5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend

I’m a disabled female. I will be 70 on my birthday and this is my first house. Everyone was so helpful and explained the process to me and answered my questions. Veterans United Home Loans thank you for helping me get my first home.
Carmen

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

4.5 out of 5 Stars
Would Recommend

Ellen and Genevieve also provided excellent customer service. On-line app allowed for communication of needed documents and status of process to keep us informed.
One suggestion would be to send an e-mail when request is being made on the app.Being a veteran, I was expecting a better interest rate though I know that falls somewhat on our present administration.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

3.5 out of 5 Stars
Would Recommend
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend

Very easy to work with, and updates you constantly throughout the process. Would definitely recommend for any type of home purchase.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

More Reviews

See all 423,184 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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