Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,170

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 423,170 unfiltered, unedited reviews

Starting on Page 1094 of 14035. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Harry Basnight answered all my questions. Did not leave out any detail even if it did not benefit himself. Really a stand up gentleman and a man of his word.THANK YOU!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

I am super happy and thankful for all the help i received while working with the whole team. I wanna give a special thumbs up for Shayna, she answered any questions I had and helped me get my credit to where it needed to be to make this all possible forever grateful for her and everyone else.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loved Veterans United Home loans. They took such good care of us. All the way thru the whole process.

headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend

I also would like to send out thanks to Daniel Heggarty and Natalie Kelly who both helped and had geart communication skills and the best customer service.

headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

The VU team did an amazing job with everything regarding the home purchase to make it as smooth and timely as possible. 100% recommend them for any veteran looking to buy their first home. Communication and response times were immaculate, special thanks again to Ross and Julie for making this happen!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

1.5 out of 5 Stars

The underwriting department continuously created headache for myself, my family, and your entire team due to incompetence and constant handing off of the account. Ask JB and Brittney Miller I’m sure the can expound upon it…

Response from Veterans United

Lawrence, we appreciate your honest feedback and we are glad that your experience with your loan team was positive. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel frustrating, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!

5 out of 5 Stars
Would Recommend

I cannot say enough good things about Dean and his team. They were always helpful and willing to work with me to ensure that I got everything that I asked for. The entire experience was a great one. Thank you guys!

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

4.5 out of 5 Stars
Would Recommend

The process was very smooth and there were no surprises along the way. Really appreciate quick and concise communications with the team. One thing that I particularly appreciate is that I wasn't bombarded with calls, texts, and emails once I got pre-approved. The team let me know they were there for me and then patiently waited until I found a home I wanted to put an offer on.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

My team was great! Very quick to respond whenever I had questions. Easy to work with and very knowledgeable about the process. They made my first home buying experience great!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

I had a great experience with Veterans United. Everything was simple and easy to understand which took a lot of stress out of my home buying journey.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Thank you to everyone! It was a great experience! Petra, Sissye, Amanda and Joel=Dream Team! Thank you for helping us finally realize our dream of homeownership!

headshot image of Petra San

Loan Officer: Petra San

NMLS# 1862577

5 out of 5 Stars
Would Recommend

Great experience with Veterans United. I have purchased several homes and refinances using Veterans United. My loan officer Clint has helped me make multiple home purchases and I am very happy with the services received.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Thank you for a Job Well done!

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend

I can’t say enough great things about my Veterans United team! This was my first home purchase and at every level they stayed in touch! They made this process so seamless! I knew everything that was goin on. I never even thought this was possible! I you give you trust to Veterans United you will not be disappointed! They will go above and beyond to get you squared away! I love my new home! Thanks I wouldn’t be here with out you guys!

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

4 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

It was such a pleasure working with everyone involved from my real state to my lender officer. Great service and awesome assistance.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

Ready to see for yourself?

Experience first-hand why 334,574 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

I highly recommend veterans United for everyone wanting to purchase a home

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend

We absolutely loved the process! As first time home buyers they all made sure we understood the process and answered every question we had and man did we throw a lot there way! I will definitely be recommending them to all who ask and we’re so grateful to be working with them!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Veterans United ARE truly there for veterans. They are a one stop shop of knowledge that makes the home buying process stress less as can be. Every member of the team assigned to help you makes you feel like they are their just for you. Quick responses and all the answers to the every question I had .

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

Very professional and helpful. I would highly recommend using veterans Home loans for your next home purchase.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

More Reviews

See all 423,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,198 Veterans started their online quote today.