Everyone was very knowledgeable and easy to work with
Absolutely no follow up communication. A very fire and forget mentality. You would figure a company that gets paid when home loans are executed would want to give people home loans, not the case with Veterans United. They contract out their home appraisals to Street Links who are also touched by the special angel. Somehow they, either V.U. requested or, S.L. sent the wrong appraiser to reinspect my property after the first appraiser found a missing handrail. Not sure how these two entities communicate but, I'm sure a string and two cups would be more efficient.
They,reoutstanding.
Ryan and Lauren made clear and simple what was needed with no surprises. It was a pleasure to do business with them
I think that Adams and Mr Lowes were awesome to work with take the time to explain things to you and why so they can get you where they need you to be they are team awesome. I think that everything they ask of us and they needed was so smooth going they communicate back in a timely matter with all answer to your question . At t t t t t guy's take a bow a job well done.
Mike is very helpful and always answers my questions in a timely manner. I have always received great service from Mike.
From the moment I called UHL Jared Wilmes was my loan specialist. From beginning to end he always made himself available and helped make my process a smooth as possible; actually, it was the very best loan experience I've had!
Top notch service for the second time.
There were a few hiccups that made this experience of home buying rough for me, but none of which was directly caused by VU. It definitely would have been worse without the contacts I had.
EXCEPTIONAL DEALING WITH KYLE AND AUSTIN! THEY WERE ALWAYS POLITE, PROFESSIONAL AND QUICK TO RESPOND TO QUESTIONS OR CONCERNS!
Sydney McFall was a joy to work with. She kept me informed and took the stress out of buying a home. She provided superb customer service to me as a Veteran and I would not hesitate to recommend her to fellow Veteran's!
Very helpful, especially since I'm a first time home buyer. I was assisted every step of the way and if I had any questions, they were always there to help.
Zach and Kyle did a great job! They made me feel more at ease with the stressor the whole home buying experience. Zach also locked me in a great rate! Thanks guys!
Ready to see for yourself?
Experience first-hand why 340,830 homeowners give us a perfect score!
Tammy and Debbie at VU were both friendly and informative. They were able to answer my abundance of questions and concerns.
Everyone I ever spoke to, from the operators to Mr. Long and everyone in between were the dictionary definition of professional. Mr. Long's team were a godsend and hands down the absolute best customer service I've ever had. I will and have recommended Veterans United to fellow Veterans.
Morgan and Alen were fantastic to work with. They airways kept me updated on the progress.
Rick and his team are great
