veterans united is in a class of its own.no amount of words can express how I feel for owning my own home.veterans united is awesome.im ready to tell the world how pleased I am(im very hard to please).you are# 1 in my book.
At close to 70 years old and a Viet Nam veteran suffering with PTSD, I had all but given up on ever having a home again that I could call mine. Things suddenly starting changing for me when I reached out to the VA for help. I couldn't believe that there were actually people left out there who cared. From counseling and treatments from the VA, things stopped spiraling downward and started looking up. Doors became opened and opportunities availed themselves. Thru my VA portal I found out about VA Home Loans. Advertised there was Veterans United Home Loans. I met Janet Bowes on their web site and applied for a VA Loan. At first I was a bit pessimistic with my age and my recovering mental anguish. God opened doors for me thru these wonderful kind and caring people here at Veterans United. They accomplished for me what I thought was impossible. They got me approved for a loan to purchase my dream home! A mountain of despair has now lifted from my shoulders. This was the medicine prescribed by my doctor and Veterans United help me attain it. A multitude of thanks. Should YOU, ever have a dream in need of fulfillment, PLEASE check with these good folks at Veterans United. I did, and I'm so grateful!
This was my 2nd time using Veterans United and we did not have any issues with either purchase.
This was my first home purchase an Veterans United made things so easy for me.
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They were so accommodating and when you called your questions were answered immediately. Our experience working with Veterans United was excellent.I cannot give them enough praise.
Our experience with Veterans United was exceptional. When working with the loan specialist, I really felt like she cared about me and the outcome of the mortgage process. The entire process was fast, efficient and Veteran-centric. I highly recommend VU for any Veteran interested in buying a home or refinancing.
A loan process can be a scary, intimidating, painful and drawn out process. But NOT with the VU Loan Tracker system in place!. It is far beyond it's years in concept and ability compared to the other companies I've loaned with. It's "stupid" simple and user friendly for any level of technical experience. It streamlines the "need to knows" and helps break down each segment to make the entire loan process easy to understand. You can't go wrong putting your trust, time, money and confidence in the VUHL Team and Tracking System. Whoever came up with the Loan Tracker idea is a man amongst boys. I'd like to shake his hand, buy him a BL and thank him for it. VUHL are my family members helping make my dreams my reality!
Thank you Veterans United. Through your team, my wife and I found our dream home. It most likely will be our retirement home too. Your work for veterans is a blessing. You took something that is very stressful and made it not stressful. You guys are the best and I will continue recommend you to all my fellow veterans at every chance I get. Keep up the great work that you do everyday.
My experience with veterans United is that I had a great team working with me that kept me inform from the very first start to the end, great job.
Best company!!
Uninformed, or unwilling to communicate rules of veterans loans, extremely slow appraisal process, and working with underwriters who seem to wake up in a whole new world every day.
Response from Veterans United
Richard, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.
The closing was delayed by 5 days due to the consistent paperwork that could have been dealt with near the beginning of the month if I had just been informed what was needed.
Just closed on my 2nd house with Veterans United, I was referred to them, and even referred a friend a few months ago. Great team!
Tom, Kyle and Ryan did a remarkable job on helping me find the perfect home for my family. I was able to trust them with guiding my family through the process while I was away on deployment to help find the perfect home to move into upon my return. They were always prompt on answering any questions that I had and great with communicating throughout the process which helped relieve many of the stresses of Home buying.
Veterans United made the process simple, understandable and painless.
This was a positive experience going through the mortgage process with these professional people. They took our hands and walked us through with guidance all the way. Each department assigned to your mortgage process is an experienced professional......it was a relaxed procedure for myself and spouse. Thank you Veterans United Home Loan. My one hundred percent disabled husband can now live in his own home and enjoy everyday.
