The entire process was smooth and easy. My team was truly amazing and I am thankful to them for their help. I will be recommending them to any friends and family who are looking to purchase a home!
Would definitely recommend Veterans United to anyone. Thank you very much!!
Thank you for making this experience a great one!
The online portal for Veterans United was clear and easily navigable. I appreciated the to do's and the checklists that made it easy to figure out our utilities and update our address.
Veterans United has earned a 10/10 review from me because from beginning to the end my team has taken a process that can be terrifying and made it as easy as it possibly can be. I don’t know if I just had an above exceptional team but Robert S., Gabby, and Curtis were top notch!! Anytime my wife and I had any question they responded in such a quick manner with the information that we needed. The app was super simple to use and allowed me the opportunity to check the status of our process at anytime. It never crashed and it made uploading documents very simple. I would recommend this service to any of my battle buddies we are so happy with our home and we’ll never forget the part that Veterans united played in this milestone.
My family and I will always work with Veterans United. You can’t find this level of care, attention to detail and surety anywhere as you do with Veterans United.
This is my second VA home loan with Veterans United. As good as they were the fist time, they where better this time. Consistently communicated with me. They always ensured I understood the process and never made me feel like I had a dumb question, which I most likely did. I served with some of the best warriors this country has to offer during my 22 year career, I can now say I served with the best mortgage team this country has to offer in Scott, Micheal and Chris.
Best service! Made home buying so simple!
From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!
Thank you everyone at the VU team, everyone working their deserves a raise!
As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.
Thank you for professional, caring service!
I know that I had a couple of attempts with y'all and it was like the story of Goldilocks; it took three attempts to find the right plan and house. The teams welcomed me each time without and judgement from having to cancel prior plans. This team made home-buying an effortless task for someone who knows nothing about the process.
Thank you all for your dedication to myself and my family! Doing this consolidattion/cashout helps eliminate debt and still save us monetarily each month! I plan to continue working with you for a long time to come!
Overall, the experience was poor. Communication was not good as it was difficult to reach anyone at times, especially as we had 3 different people working our loan. The policies on Veterans Alliance are not consistent with actual laws, and though you may think you're providing extra service by going above, it actually slowed the process and made parts very difficult. And the icing of the cake was less than one month from closing, our loan was sold. No, I will not give Veterans Alliance positive feedback, nor will I recommend them to anyone. Not even for the free t shirt that doesn't fit.
Response from Veterans United
Gary,
Our Client Advocate team is here to help you even after closing. If you have more concerns or lingering questions from your purchase, please reach out us. We'll take a closer look with you and help however we can.
Sincerely,
Kendra, Client Relations
Thank you to everyone at Veterans United for helping me! I always felt heard and helped. I appreciate feeling like I was being helped by family.
I here to tell all my Brothers in Arms..... Sit back and just trust this group...... I guarantee .... They got your back !!! TRUST !!!
It was a great experience and the whole team helped me so much! I’ll definitely be recommending veterans United!
Alex and David were amazing. They checking in with me every step of the way and when I need to sign or submit a document they reached out to me in every way so I was able to get them the page need to my team could move efficiently. It was a pleasure working with the team and ID recommend them to any of my friends.
From the application, to getting our credit squared away, to closing, every step of this process was comforting. We felt helped, cared for, and like we were most important!Thank you Amanda, DeAnna, Gisselle, and the entire team that made our desire to become homeowners a reality!!! You all truly went above and beyond!
