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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,188

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Starting on Page 112 of 11542. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Hello to all my fellow brother and sister Vets... My name is EOCN C. Cocuzza US Navy seabee veteran, formally of CB21. The hardest project I ever took on was buying a house that was suitable for my family... we have been on this journey for over 7 years, and probably still be floundering around if it wasnt for Heidi of VeteransUnitided. I was ready to give up hope until she took me under her wing and literally walked me trough the process from Day 1 to after I signed my contract, and as far as im concerned she is still on point with me. Heidi is my hero in so many ways, by no means a company person, but someone who actually cares and treats you with dignity and respect, as well as a person. She is eager to help in any way she can. I can never forget or repay her for all that she did for us all. If your looking to achieve the dream of owning a home give Heidi a call. She is the definition of "can do..."

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

I have no complaints when it comes to working with the VA, thank you all for your hard work.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
Photo submission from Patrick B.

Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Betts

NMLS# 1417557

5 out of 5 Stars
Would Recommend

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

Great company for Veterans to use purchasing a home

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

It’s hard to describe just how awesome my experience has been becoming a part the family at Veterans United.The first interaction I had was with a veteran by the name of Andy Harris. Mr. Harris had to be the most patient person I’ve met across the entire tertiary world we operate in. He answered my questions even on his off time. At one point he called me while on vacation. I mean, 5stars is not enough to rate my experience.I was turned away by one lender the very day before Mr. Harris called me to find out if I even qualified to use my VA Loan. I thank God for Veterans United, and moreover, I am grateful to the entire team. I was not the most polite to a young woman that was just trying to help ease my anxiety and they all still gave it there all to help me get my home.Thank you all. I would definitely recommend any veteran looking to purchase a home, start here at Veterans United.

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

I have nothing negative to say. Thanks guys.

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

Very pleased. Thank you!

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Johnson

NMLS# 2015697

4.5 out of 5 Stars
Would Recommend
Photo submission from Michelle M.

Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Veterans United should be all military personnel go to for utilizing the VA loan, the team they provide you makes buying a home easy!

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Loan Officer: Ross McClanahan

NMLS# 1772094

3.5 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Proud to have chosen Veterans United to help us with our home buying journey, and Thank You for your Service to us, and all the Veterans of our Great Country that you have worked with. Bless you all, from my family to yours.

Loan Officer: Andrew Struttmann

NMLS# 2371291

0.5 out of 5 Stars

Learn to communicate! Demands were made then had to be redone because no clear requirement was presented with demand. If you are going to make demands that the VA, Underwriters and even State don't require, you can at least lay out what is nessicery and hopefully why in writing so it can be met.

Response from Veterans United

Fred,

I'm glad you wrote. I understand and agree clear communication is imperative when purchasing a home. Our Client Advocates are interested in learning more if you're willing to share with us. We'll use your feedback to aid in improving where communication could've been clearer this time. We are always willing to listen when we can help improve the experience for your fellow Veterans.

Most sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

As a first time home buyer on active duty and purchasing a home in another state, Veterans United, made the whole process seem easy and seamless.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
Photo submission from Omar D.

Thanks to Bill Musick and his team, I was able to purchase my Dream home in GA. I closed in July and haven’t stop smiling since. Bill and the team made my process super smooth and answered all questions and concerns quickly and thoroughly.

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

I had a great home buying experience. Thank you all for your assistance.

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend

The ALL STAR TEAM. There is no better name for them. They are so professional and get the job done in a timely manner. They give sound advice and guide you accordingly to ensure that you have a smooth process.

Branch Manager: Solibel H. Ramos

NMLS# 110667

More Reviews

See all 348,188 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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