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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,898 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars
headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

4 out of 5 Stars

The entire homebuying process, even for the most diligent buyer/team/realtor, is make-or-break with the VA Appraisal. Here I was ahead of underwriting the entire time, had plenty of room for qualification, everything dress-right-dress, and not only did the deal almost crash a week before close, my fiance and I were under extreme duress and it really was "We need $15K in a briefcase, cash," basically, or deal's off.

Once pre-approval is done, NOTHING should happen until the home inspection is done and VA Appraisal done. And yes, I did ask far in advance best time for that.

We were given NO remedies on comps, etc. No parameters. Whatever we submitted, it was rejected. We wound up with a ridiculous appraisal and no real chance to factor in other comps. There was not one realtor, attorney, or anyone else involved in the process that did not recognize how low the appraisal was. $190K would be a lot closer from the SMEs' estimates.

Not only did this nearly crash the deal and wreck our lives, we are now missing $15K that would have been used for our move. I was nearly killed doing the move myself.

I do realize the impositions VA presents--I've been fighting them for 8 years. But this mess was hardly the VA's creation alone.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
headshot image of Matt Eichenberger

Loan Officer: Matt Eichenberger

NMLS# 369949

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Veterans United made the home buying process easy for my wife and I. Dave and Jim provided excellent service and made it possible for us to purchase a home that we love after months of searching. I would definitely recommend Veterans United to anyone searching for a home! If you get lucky you may end up with Dave and Jim too!

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

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5 out of 5 Stars

I would like to have someone from Veterans United review the policies, procedures and performance of the closing agent McDonnell and Associates.
After signing all closing documents on August 6th and sending them back to V.U. (presumably by Aug. 9th) It is my understanding that the mortgage was "funded" on August 10th (the following Friday). In my follow up with McDonnell, I was led to believe that; A) the disbursement for my existing mortgage lender would be sent upon the loan being funded (August 10th - it was not, and B) Although, I had elected to have my disbursement mailed directly to me, it was also my understanding that the check was mailed upon the loan being funded - It was not.
McDonnell held the funded loan proceeds for three more days before writing either check, sent both checks via FedEx ground - delivered by the end of day... (delaying receipt another three full days.) And, ultimately, sending checks written on a standard bank draft, instead of cashier’s check, certified check or teller check, further delaying use of funds until the check clears another 5 business day.
All of this means that McDonnell is collecting interest on the mortgage funds, nearly 14 days from loan funding.
Additionally, because of the delayed receipt from closing my original mortgage, I have incurred a daily interest of $12.91 or $110. (precisely the same amount McDonnell could make by delay of payment.)

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Jonathan Segers

Loan Officer: Jonathan Segers

NMLS# 1671400

4 out of 5 Stars
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars

I strongly recommend the Veterans United team! They-Wendy & Samantha take the time to listen to your concerns and will help you in making the best decisions possible for your home purchase. Wendy and Samantha work very well together, which makes it easy for Samantha to keep the client informed about the purchase process and progress.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

4.5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Mariano Dowgaluk

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

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4.5 out of 5 Stars
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Overall experience with Veterans United was exceptional from the start of the home buying process through closing. The loan team I had was great (Andrea Thames, John Sullivan, Andrew Nelson) and the rest of the team assists through the entire process.
I would also like to commend Lucy Stranz (Veterans United Lighthouse program). She was instrumental in helping me reach my goal of home ownership and getting to the prequalification phase.
I would definitely recommend Veterans United to those desiring to purchase a home. Again, thanks to the entire team that made it possible for me to become a home owner.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

It has been with extreme pleasure to work with Veteran's United. They made a life long dream, of mine, come true. I now own my dream home.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars

I really recommend United Veteran to buy tyour home. Very easy steps and they keep you informed on the process of buying a home. Thank you very much Molly Meiss

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

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