Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,251 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,251 unfiltered reviews

Starting on Page 1111 of 14,876. Return to Page 1

5 out of 5 Stars

Fantastic group of people!! Made the home buying process easy and less stressful

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

4.5 out of 5 Stars
headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars

I am so impressed and grateful with the team. Great communication throughout the process and they worked hard to ensure I was able to buy a home within my budget. I cannot say enough good things about my experience.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

2 out of 5 Stars

Very frustrating. My wife went through 2 reams of paper

Response from Veterans United

Hi Joseph,

I hear you—no one wants to feel buried in paperwork, and I’m sorry this process was so frustrating for you and your wife. We know homebuying comes with a lot of documents, but it shouldn’t feel overwhelming. I’d love for my client advocate team to hear more about what happened so we can look into it. If you’re open to chatting, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars

Amazing people to work with. Went above and beyond for me in every aspect and I couldn’t appreciate it more.

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars

Veterans United did have the best Refinance Interest rates and excellent customer service from my loan team.
I was shopping for the best rate and other lenders did encourage me to stay with the refinance packet/interest that Veterans United put together for my financial needs.Job Well Done!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Since yall didn't ask about the other member of the team, I'll add him here. Drew was an absolute asset. He worked with my realtor and my job to get things handled like a boss. He was able to answer any question I threw his way and he made the whole process so much easier. The whole team was fantastic. They all worked together like a well oiled machine. On top of everything, they sent us a really nice home warming gift set that we loved, I, for one, especially appreciated the caramel popcorn, which I have already looked up and will definitely order more of. Seriously, thank you all for everything you've done, we truelly appreciate it.Scott and Ashley

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Chris and Ben were very professional and obliging in there help for this loan and our entry into home ownership. I could not ask for a more competent team. Thanks for your great attention to details making this a very smooth transition from renting to home ownership.
Ken and Ren

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars

Our loan officer, Michael Schneider was truly amazing! He was extremely responsive, helpful, friendly, and made our first time purchasing a house truly enjoyable! I can’t say enough good things about Michael and his team. I would absolutely recommend working with Veterans United.

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

Ready to see for yourself?

Experience first-hand why 354,484 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Craig did amazing! He showed us the ropes and made our first home buying experience a breeze! If there were Any hurdles along the way he made sure to find a smooth way around them. Thank you so much!!

headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

4.5 out of 5 Stars

It has been my distinct pleasure to collaborate with such a distinguished group of individuals.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

I have utilized Veterans United twice now and both times I was treated excellently and the process was flawless.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

An overall fantastic experience! Could not be happier with Rob and his team's excellent service!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

The whole entire team helping me through the process were all very knowledgeable and professional. They made the entire process simple and stress free!

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

Ready to see for yourself?

Experience first-hand why 354,484 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I love VU. I will always use VU. Thank you so much.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Everyone on the team made the home buying process very easy and stress free. I would definitely recommend the VA for home buying.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Micah is exceptionally thorough. He is knowledgeable, courteous and represents your company very well.

headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Colin Vaughan

Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top