Very courteous and informative
Banking info should be looked at by underwriters at least 3 weeks before closing. I had to jump thru hoops to get more info on my annuities and the lead time of 5-7 days from my annuity companies brought me up to the day before closing. what is the point of sending all my info 6 weeks before closing if it is not looked at.
Response from Veterans United
Thank you for the review Laura. We understand the frustration when additional documentation is required to satisfy underwriting after paperwork has been submitted. If you would like to discuss your specific situation further please reach out to our Client Advocate team for additional research.
My loan team, Scott and Sam were with me every step of the way. They were professional and supportive.,
Everyone was very nice and communicated everything that was happening and that needed to be done very effectively. Always available to answer any of my questions.
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Experience first-hand why 366,506 homeowners give us a perfect score!
It was a very clear process. Followed Brocks to do list and kept good communication with him. Excellent.
The whole process was very easy and quick!
My entire team was amazing. They walked me through the process and were very pleasant, professional and helpful. After a really bad experience with another mortgage company I was very weary of even trying again but thanks to Veterans United SUCCESS!!!. I work on a military installation and I have been passing out flyers with my Loan Specialist name on it along with this mortgage company. I love you guys.
Very helpful throughout the whole process! Answered all my questions. Enjoyed the whole way through!
Jamie was outstanding
I would like to thank Rachel Gruber for all the hard work she did during the process of my home loan. She was very thorough and pleasant to work with. Thank you for all you do for our Veteran's.
