Everyone was extremely helpful and professional. Interoffice communication could be improved. However, still a "10". After shopping with other lenders Veterans United and Garrett gave me confidence that I needed from my lender!
The entire team was awesome.
Veteran's United provided me with a team, not 1 person, a whole team for this process. I was able to talk to each one of them and each made me feel like I was part of the family. I was provided the support I needed, and they were extremely responsive to my questions and every step along the way. I am very lucky to have been provided these services and would recommend to any Vet looking to buy a house.
Super great people. Everything went really smooth and quick.
The easiest people to work with-a joy.
Very professional staff. Extremely helpful.
The team that was assigned to our loan was beyond anything we ever expected. DAVE BRUNS at the lighthouse program was phenomenal and really cared about making this home purchase happen for us. Adam Canote was always kind, cheerful and more than willing to go the extra mile for us. He answered all my questions effectively and was always very professional. Eric Raw was very informative and great at keeping up with the multiple tasks and reminders that we had to keep the process smooth. We appreciate you all so much and will continue to recommend you to all our veteran friends/family. Thank you!
This is my second time using Veterans United. And I can't say it enough...how pleased and how wonderful this company is. My loan officer and all the people helping him were fantastic. Always answered my questions....even when I called several times a day. They went out of their way to make sure everything went as smooth as possible. I would refer Veterns United to anyone who was in search of a home loan.
Joel and his team know exactly how to assist Veterans get approval for thier home loans.
After contacting a few other VA home loan providers, I could immediately see that Veterans United was the best choice to help me. I obtained answers from a Loan Specialist on my first call that I did not get anywhere else, and my situation was very unique. The online process was smooth, and I did not have to take off any time from work because the flow of information both online and by phone was smooth and right there when I needed it. The automated system for paperwork review, signing initial documentation, and review confirmation was excellent!
The online system is excellent and contributed greatly to the process.
Maureen O'Hare and her staff did an EXCELLENT job with our home buying process! We were informed promptly with any changes, document signing right away. Any questions we had were answered right away and she was very patient with us
VU's website made it easy for us to take care of whatever was necessary to complete the process, all with user friendly navigation. We just NEVER had to ask :how do we do that?".
Andrea Rice and Jacklyn Cox are the absolute best at what they do! They get an A+++ !
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Quick response and great communication was a huge plus. The whole team was great with easing my worries and answering all questions.
This has been a very quick and painless process!
you could not ask for better people to guide you through the process
After so many bad experiences George made this buying purchase go very smoothly and was in constant contact with us to make sure we stayed informed of everything going on.
