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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,443

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United Home Loans made this journey a very easy process. We appreciate the over all experience.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Outstanding communication through the whole process! helped with everything that i needed to do and stuff i didn't.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars
Would Recommend

Working with a finance team that is not local was a different experience which Kody and his team ensured went as smooth as is possibly could. Kody answered questions in a timely matter that gave me peace of mind.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Was a great experience

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

I have already talked to several coworkers about my experience with vu. I normally have several people writing down the name and contact info after I describe the ease of applying and all the help I received throughout my home purchase experience.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Doug was awesome. He answered my questions promptly and kept me informed during the whole process of my refinance.

headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

4 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

3.5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Both Eric & Ron were there for any questions we had throughout the process.

headshot image of Ron Weifenbach

Loan Officer: Ron Weifenbach

NMLS# 176249

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

3 out of 5 Stars
Would Recommend
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Mr. Dave Llewllyn has made my home buying experience a breeze!

headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

3.5 out of 5 Stars
Would Recommend

I had to write explanation letters for most of the documentation I submitted for the loan process. The explanations described nothing extraordinary for an active duty military member; I expected a company that is familiar with military life to understand common occurrences, such as: living overseas, having an APO address, and having a home of record address on driver's license to meet state voting requirements. When discussing my experience with military members who used other loan companies, they said they did not write any explanation letters, despite applying for a loan under the same circumstances. Overall, they had more of a "full service" experience.

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Alex and team were very professional.This was a great experience.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

It was made pretty easy to go through the process

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

4 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

4 out of 5 Stars
Would Recommend

Problem was with VA, not VU.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Give the man a raise for doing an outstanding job, no really Nick did an amazing job placing me with a great realtor and Everytime I talked to them both I felt like I was part of the family. My wife and i are happy with our new home and it's all thanks to them both.

headshot image of Nick Price

Loan Officer: Nick Price

NMLS# 1336512

2.5 out of 5 Stars

the officer assigned to us, miscommunicated with us on multiple occasion as if she had us confused with someone else, and then tried to say that we must have mixed up. Very unprofessional and not happy with the service we received.

headshot image of Ute Joppien

Loan Officer: Ute Joppien

NMLS# 1000202

5 out of 5 Stars
Would Recommend
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Simple

headshot image of Chad Werner

Loan Officer: Chad Werner

NMLS# 1100523

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Hermann

Loan Officer: Nick Hermann

NMLS# 43151

5 out of 5 Stars
Would Recommend
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

More Reviews

See all 430,443 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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