Andrew was easy and pleasant to work with as well. Very knowledgeable and patient. These two gentleman are definitely an asset to Veterans United.
Helped with everything I needed and was always there to answer my questions no matter what time it was
I would recommend VU to everyone I know. I was very impressed and so very appreciative of all the help, support and outstanding customer service!
Keep up the professional and outstanding work.
Every person involved in the purchasing of my new home went above and beyond their job. I am happy that I chose Veterans United and hope to use their services in the future.
Again, I wish we would have known right away what we needed to have a certificate of eligibility from the VA. In the middle of the loan process, I was scrambling to get all the proper documentation from the military - and the closing date was coming quickly. You should make it a policy to tell your customers in the beginning of the process to get their documentation for the COE.
Other than that big headache (which thankfully didn't affect our loan!), the process went well and we are satisfied with Veterans United.
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All I can say as difficult as this loan was everyone remained professional and the closing was a sucess
First of all thank you for everything. My only critical feedback would be the final underwriting process. It seemed that there were items that were identified late in the process that I thought would have been caught earlier in the process to eliminate much of the last minute scramble. That being said they were items that ultimately were my responsibility such as a tax lien (that was not even valid). All in all a great experience, just somewhat frustrating at the end.
I would like to Thank you Johnny Mitchell as well who extended his hand while Donna was out.
It would be helpful to know earlier that a well test is needed when purchasing a home with a private well. It takes weeks in Maine to complete this using a third party just to get the water to a lab...
Thank you from my family and I. You have made our first home buying experience a great one and we are very happy to have had the pleasure of working with Beth, Jimi, and the rest of the Veterans United team.
Veterans United has been a godsend. Ill use them again.
Happy to do business with all of you.
I don't know what I would have done without Katelyn's expertise. It didn't matter how often I called her for guidance or the number of questions I asked, she was always pleasant and reassuring. If she did not know the answer to my questions at the time that I called, she would always follow through by getting back to me promptly. I was never left hanging out there without an answer to my questions. I will miss her.
Special kudos and thanks to all the management team for my pleasurable home buying experience.
Over all I was completely satisfied with have Veterans United. No issues, no complaints. Thank you.
Keep her close, as she went above and beyond to help close our house. Katie should be the standard for an agent assisting in the VA process!!!! Very professional, knowledgable and always available to answer questions.
When I first came across the Veteran's United web site, I was reluctant to submit a online application because I really didn't know just who there were. After doing a little research, I decided I would give them a shot. It was the best decision I have ever made. I have purchased several homes in my lifetime and none of those purchases went as smoothly and quick as this one with Veterans United. Having served in the Marine Corps, us old salts have a saying for people working at Veterans United:
"Outstanding Marine" Semper Fi
This was the best home purchase experience due to Tim Wuest's excellent customer service skills, and his attention to detail.