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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,348 reviews
722 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,348 unfiltered reviews

Starting on Page 11155 of 15,345. Return to Page 1

5 out of 5 Stars
Photo submission from Rodney J.
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Celina and Chris did an outstanding job keeping me informed of the status of my loan and working through any problems we may encounter at closing.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Jake Kraft

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars

Awesome team to work with.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Very easy! Veterans United was very fast and took the time to compliment me on my speed helping them expedite my loan. My loan went fast and easy.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars

Very good people. I would recommend VU to my family and friends.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars

Fast, easy and convenient

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars

It was a quick and painless process.

headshot image of Christina Ammons

Loan Officer: Christina Ammons

NMLS# 1098691

3 out of 5 Stars

they need better communication between office staff,stop asking the same questions, saying they did not received such in such. If they cannot do a loan in the time asked they need to say so. They said the seller wanted to sell on a certain day. Us as a buyer was not in that big of a hurry. They should of said something to Us.

Response from Veterans United

Thank you for the review Fred. We understand that when information is asked for multiple times it can cause frustration. And that if the documents needed do not satisfy underwriting that you need a better explanation on what will work. If you would like to discuss this further please feel free to contact our Client Advocate team for further research.

5 out of 5 Stars

Adam and his team were very helpful. Every time I contacted them they returned my calls very quickly. it was a very easy process and my loan was ready for closing very quick.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

I was nervous about buying a home since it is my first time. They ensured me that I was in good hands and that they would make the process simple and easy for me as well as get me the best deal. They did exactly that!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Photo submission from Skyler D.
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

starting from my initial contact right up to the closing of our house the team has been great. the lighthouse team helped me get my credit up to snuff and Jeanette Klein along with Kimber Guyman answered any question i had and helped us through the whole process.

headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

5 out of 5 Stars

This is the third home I have purchased, and by far the easiest.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

4 out of 5 Stars

There was some.prinlems and confusions but Ryan and his team worked hard to get everything worked out and fixed.

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

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5 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars

Great job by everyone involved.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Website and access to information was simple and convenient.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

We had a great experience and we couldn't have asked for a better team

headshot image of Jacob Powers

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Have no complaints. Alex H. Great job.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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