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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,783 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,783 unfiltered reviews

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5 out of 5 Stars
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
headshot image of Luke Whaley

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars

I would highly recommend anyone that is in the market for a new or existing home to consider Veterans United Home Loans to guide them through that experience. Everyone works as a team from realtors to loan officer to closing agent. We started our house hunting to closing in less than six weeks. Actual loan process to closing was less than one month.

headshot image of Nick Barnett

Loan Officer: Nick Barnett

NMLS# 1660739

4 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Photo submission from David M.

This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!

headshot image of Bryan McCarthy

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
headshot image of Tina Cigala

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars

Jessica Jamison was excellent to work with as well as all the others at VU! Big shout outs to all!

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars

You can do it ,just get the process started, they'll take care of the rest, Thanks Doug

headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars

Angie smith deserves a raise she was in constant contact with me and our title company trying to motivate them and keep them from dragging feet. The whole team was awesome but she was outstanding and went above and beyond.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

The staff at Veterans United were on their game. Smoothest mortgage transaction we have ever experienced. Fast.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

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5 out of 5 Stars
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars

Excellent communication, coordination and customer service skills with the whole team I interacted with during the home buying process. It was a pleasure going through the process with a reliable staff to lean on.

headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars

If you a veteran without a COE. Ian Reed can find it and get it for you. Hand no problems with this lender.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars

Chose Rachel Russo for the realtor and mike dianics team

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars

You may not hear what you want, but everything will work out and you will be grateful for all their hard work. The entire team was fantastic.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars

My overall experience with Veterans United was good although communication needs to improve as several times I tried to contact Veterans United staff from the Loan officer to the Realtor with no answer or return calls. I was blessed when I was re-assigned with another realtor, Ms. Madeline Malmstrom since the first Realtor, Mr. Brad Stevens, failed to keep in contact. Ms. Malmstrom did an AWESOME job COMMUNICATING, and ALWAYS AVAILABLE for any questions or concerts that we may had. Ms. Malmstrom was there when Mr. Thomas or Mr. Lacey were not available. Buying a house is not easy, however I will recommend Veterans United for their simple process to upload documents using their webpage and the welcome mat! THANK YOU VETERANS UNITED!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars

Best I experience I had buying a house.

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars

As a first time home buyer and unexperienced in the total house purchasing adventure. Veterans United went up and beyond to make this process so stress free and enjoyable. I do not think i could have accomplished this one and a life time experience with such pleasure and no headaches with out them and The professional personnel they hooked me up with. I strongly strongly would and will encourage others to them!!!!!!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

We appreciate how easy this process was, and Damien Shafer answered any questions we had in a timely manner. We highly recommend Veterans United!

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars

Very straightforward, efficient process.

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

The loan team was always responsive and patient. This was the smoothest and easiest home purchase I have made. Veterans United made me feel like I was part of the team working towards a common goal. A big heart felt thank you to everyone at Veterans United for making it all happen and for helping our Veterans.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

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Experience first-hand why 369,617 homeowners give us a perfect score!

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5 out of 5 Stars

Anyone that has VA benifits should use VU if they want a lender that truly knows how to treat veterans right and fight for what the deserve!!!

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars

At first I was as little nervous about the home buying process. Due to the awesome work of Ben Long and his team and the recommended real estate agents at the Lynn Richards Group the process eas easy and less stressful.

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

I love Veterans United! I was pleasantly surprised at how easy and smooth the process of buying a house went for us. Steve Gustafson worked really hard to get us the house we wanted. We had some obstacles, but Steve was there to quickly and easily help us out and ultimately achieve our dream home! I've been afraid to buy for years because people make the process of buying seem so arduous. That was not the case for us! I kept telling Everyone how "this is too good to be true" I was waiting for the hard part to come. But thankfully, and to our surprise, there was no hard part. This whole process was a fabulous experience. We even closed a week early! Working with the right people during these important purchases is vital to how your home buying experience will go. I would absolutely recommend Steve Gustafson and his team at Veterans United to take care of you and your family. They definitely took care of mine!

headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars

You cannot go wrong by choosing Veterans United!

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

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