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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,896 reviews
776 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,896 unfiltered reviews

Starting on Page 11250 of 15,297. Return to Page 1

3.5 out of 5 Stars

Misplaced documents concerned me. Calls regarding categories that where listed upset me having to deal with 2 loan specialist was not appealing.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

My wife and I shared a wonderful. Home buying process with Veterans united. Our loan officer Derek Flood-Lorber. Was tireless in his efforts to secure our mortgage. We couldn't have been placed in better hands. Me and my wife Cassandra will be eternally grateful. For everything Derek and Veterans United has done for us. We thank you so much.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars

I never knew that it could be so easy to buy a home they worked so hard for us.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Rosanna P.

Melissa, the transaction coordinator, was on the ball. I was impressed with her work throughout the entire process. Seems rare these days to find that hard-working employee dedicated to the customers end goal exist, and Melissa is one of them.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Craig and the loan team were wonderful!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

It’s was a long, confusing, and frustrating process that Molly and Jeremy did a great job cleaning up and helping to get it done.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars

So simple. Every step in the process happened while I was transitioning into a new unit (Army) with an integral role at a very high operational tempo but the entire loan process took very little time and was incredibly simple.

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

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5 out of 5 Stars
headshot image of Caleb Bales

Loan Officer: Caleb Bales

NMLS# 1028471

5 out of 5 Stars

Words cannot describe how amazing it was to work with such dedicated professional overall great people. It was actually an honor to work with them.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Everything was a fairly easy process.

headshot image of Mikal Slatton

Loan Officer: Mikal Slatton

NMLS# 1670442

5 out of 5 Stars

Kim and her team very help in the process

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars

The best and easiest loan experience we’ve ever been through!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

They

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

The only hiccup was with my underwriting, but other than that, this was a very smooth process. I was always kept up to date through the website where I was, what the next steps are and what was left to achieve on the road to my new home.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

4.5 out of 5 Stars
headshot image of Brandon Crites

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

Ready to see for yourself?

Experience first-hand why 365,410 homeowners give us a perfect score!

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4 out of 5 Stars

Brian made it worthwhile. Great customer service

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

3.5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars

The process was smooth, easy to understand, and painless.

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

4.5 out of 5 Stars

Very helpful, very quick response made process easy

headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars

Veterans United made the process for easy for me. All I had to do was submit my documents and they did the rest. Two months later I have the key to my new home.

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars

All questions were answered in a short time frame. Easy and smooth process.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars

Great Service could not have asked for better.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

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