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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,759 reviews
761 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,759 unfiltered reviews

Starting on Page 11263 of 15,292. Return to Page 1

4 out of 5 Stars
headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars

Very helpful and always available to talk

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

4 out of 5 Stars
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Mason Maddox and Nathan Yount made and amazing team. Our expectations were met and more! This is why we keep coming back to VU and recommend them to our family and friends.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

The entire process was easier than I expected and the staff were very courteous and professional. I was never rushed off a phone call and never had to wait long for email responses.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
headshot image of Sam Sexauer

Loan Officer: Sam Sexauer

NMLS# 1025352

4 out of 5 Stars

Kath and Jordan were great!

headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars

Fast even though was told that it was a slow process

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

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5 out of 5 Stars
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars

It was a very easy process and they showed they care about their customer.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Brandon Crites

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars

Bryan has provided outstanding service while helping make dreams possible.

headshot image of Bryan McCarthy

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

I am rating my experience as a 10, because Dave and his team went above and beyond to make sure our loan was ready to go on the day we had planned to close.Working for a bank, I know there can be 100 different things that can go sideways when working with a mortgage file. This time was no different and Dave and Jim really stepped up and helped us make sure we got to the closing table on the day they said we would. Thank you very much for working with us!

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars

Nathan was great! Always available and very very helpful. Quick to respond and provide required documents.

headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars

Veterans United Home Loans gave us the best experience ever. It was fast and they paid attention to all the details. The communication was great. No surprises.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

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Experience first-hand why 365,303 homeowners give us a perfect score!

Check My Eligibility
3 out of 5 Stars

I believe a firm and final answer should be given, ad to not keep the raising high expectations for an unconfirned answer

Response from Veterans United

Hello David, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

The process was smooth as possible.

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars

Smooth workflow via the myveteransunited website. Easily accessible agents.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

It was a great experience from start to finish...they handled everything from getting us prequalified, a loan officer and agent that all worked together to get us in a home by the end of the month. We are very pleased. Thank you Veterans United Home Loans.

headshot image of Taylor Barton

Loan Officer: Taylor Barton

NMLS# 1563779

5 out of 5 Stars

Veterans United was awesome. they made it so easy for my family and i to get a home loan. they always answered every question i had as soon as they could. there were time i sent a question. and with in 2 mins i had an answer. 10s all around

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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