Very helpful and always available to talk
Mason Maddox and Nathan Yount made and amazing team. Our expectations were met and more! This is why we keep coming back to VU and recommend them to our family and friends.
The entire process was easier than I expected and the staff were very courteous and professional. I was never rushed off a phone call and never had to wait long for email responses.
Kath and Jordan were great!
Fast even though was told that it was a slow process
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Experience first-hand why 365,303 homeowners give us a perfect score!
It was a very easy process and they showed they care about their customer.
Bryan has provided outstanding service while helping make dreams possible.
I am rating my experience as a 10, because Dave and his team went above and beyond to make sure our loan was ready to go on the day we had planned to close.Working for a bank, I know there can be 100 different things that can go sideways when working with a mortgage file. This time was no different and Dave and Jim really stepped up and helped us make sure we got to the closing table on the day they said we would. Thank you very much for working with us!
Nathan was great! Always available and very very helpful. Quick to respond and provide required documents.
Veterans United Home Loans gave us the best experience ever. It was fast and they paid attention to all the details. The communication was great. No surprises.
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I believe a firm and final answer should be given, ad to not keep the raising high expectations for an unconfirned answer
Response from Veterans United
Hello David, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
The process was smooth as possible.
Smooth workflow via the myveteransunited website. Easily accessible agents.
It was a great experience from start to finish...they handled everything from getting us prequalified, a loan officer and agent that all worked together to get us in a home by the end of the month. We are very pleased. Thank you Veterans United Home Loans.
Veterans United was awesome. they made it so easy for my family and i to get a home loan. they always answered every question i had as soon as they could. there were time i sent a question. and with in 2 mins i had an answer. 10s all around