A-one service
Justin and Nick we're absolutely great to work with! All I had to do was supply the info they requested, let them know what I wanted/needed, and they made it happen. All my questions were answered promptly. The Realtors (Kim and Jim) , which Justin connected me with, were kind, caring and professional. They knew the ends and outs of everything. This is my first time buying a home and the experience was a good one. Everything ran very smoothly and the because they were so kind, great, and knowledgeable, I felt at ease. There was little to no stress during this endeavor. With all of their help, once I found what I was looking for, I had my beautiful home in 30 days! Thank you Veterans United!
I would recommend Veterans United to anyone. They made it happen when my local mortgage lender couldn't. The communication was excellent, everyone with whom I worked was polite, and everything happened on time.
Shannon and her team work really hard and we were able to get the house we wanted.
Robert and Edith Younce, Roxton, Texas.
As a first-time homebuyer I was extremely nervous about this whole process. We've all heard the horror stories of people getting turned down on loans to purchase their dream homes. I was one of them and quite reluctant to even call Veterans Home United to see how much I would qualify for to buy a home. However, when I got connected with Elliott Watkins and his team my worries about owning a home totally flew out the door. His candor, honesty and professionalism was exactly what I needed and was looking for in making sure that my choice would be a good one. And, it was !!! Bravo Zulu to Veterans Home United in getting Elliott on the team.
"Thank you for everything, Elliott" !! I highly recommend Veterans Home United to any of our service members in reaching that dream of owning your own home !!!
MAC(Ret) Kathleen Ellison
Veteran United Home loans is a top notch company. They introduced us to the best Real Estate agent. Tammy Jones. She worked with Veteran United seamlessly in communication back and forth. With that winning combination, it made buying a home easy and less stressful. This is my third house, and this company by far was the best experience of them all. Just follow the "to do list" and have all of your paperwork ready, and they will take care of the rest: no hassles. Thanks to Joe, Rachel and especially Tammy.
As a first time VA loan applicant I had a great experience with Veteran's United. The process was smooth and went without a hitch and we were able to close a week earlier. I encourage any Veteran who or Active Service who wants to buy a home to give Veteran's United a chance as they will work with you to get into your new home.
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Would definitely recommend...
Great company to deal with. Shannon and her team always kept us informed, every time I had a question Shannon was always their to answer them, a couple time I think she anticipated my questions and called to explain them before I even asked. Customer service is becoming a lost art in a lot of businesses, not here though, I was 100% confident they were working with us and for us. It’s always nice to know that they were proud to be helping Veterans out. Thanks again
Although we are overall pleased with our first time home buying experience, it was very difficult to understand the process and I believe communication was an issue. We thank Veterans United and our team for making our first home purchase happen, but we were very confused throughout the process with unanswered questions and communication issues.
Response from Veterans United
Thank you for your review Javier. We want to ensure that all of our clients, especially first time home buyers, are able to have their questions answered in a timely fashion. We want to ensure this feedback will help Veterans in the future not have similar issues with their home buying process. Our Client Advocate team remains available to you if you need to discuss further.
Mark and his team are outstanding.would recommend them to any VET looking to purchase a home
Mr. Scott Beasley made my home buying process extremely pleasant. Although, I had personal issues acure during my process, Mr. Beasley constantly checked in and made sure things were good to go on my end. Buying a house for the first time makes everyone never just from the thought of it, but the way Veterans United process is handle, I feel any and everyone should be able to purchase a home! I would recommend Veterans United to any home buyer. I will use them again myself!
The home buying team that I was paired with (Tom Champion), made my first home buying process very smooth. If you are looking for professional, stress free, step by step assistance Veterans United was an awesome companion on this journey.
Was very satisfied with how fast questions got answered .
Awesome organization! I was actually able to complete almost every stage with just an iPhone! Highly recommended!
Home buying seemed like a scary far off thing until i made a call to veterans united. The whole process was very friendly and aimed towards serving me and my family. After a few short chats with a loan officer it felt like they take over from there. Assisted me with a realtor and communicating every step of the process. I was preapproved and looking at homes within a week, probably less. Searching for a home took longer than we expected only due to the market and my budget. But veterans united and my realtor were patient and stayed in communication. When we finally had a purchase agreement, veterans united and my loan officer worked very fast to help me close and again made the process less confusing and managable. I am now in my new home and cannot thank veterans united enough for making this process happen for me and my family.
Would highly recommend veterans United to any very looking to buy a house without any hesitation
I absolutely enjoyed working with Veterans United. They made buying a house simple and stress free. I would recommend VU to every Vet I know.
I can't explain how easy this process was. I had always heard how difficult the approval process was, but our experience was the complete opposite. The team was AWESOME and the client portal made the paperwork process a snap. Not only did the team keep us in the loop on everything, know what the next steps were, and made sure our closing date did not move, they made us feel special along the way. Loved the socks and the move-in gift. Just shows how thoughtful Veteran's United is and how much they care for our veterans. Thank you!!
