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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,478

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 428,478 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Ryan and Lauren were both wonderful.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend
headshot image of Nathan Smith

Loan Officer: Nathan Smith

NMLS# 1113712

4.5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4 out of 5 Stars
Would Recommend

The experience went very well up until the day before closing when there was all of a sudden an extra $5000 needed to close because someone made a transposition error.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

A Great Experience from start to finish.

headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Professional from start to finish!

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

4 out of 5 Stars
Would Recommend

I think Mike Lyman was great but there were delays with processing the loan on behalf of Veterans United that pushed back the closing date unnecessarily despite others involved being prompt on their end that nearly caused the seller to pull out of the deal. Overall, I feel Veterans United did a great job in getting the loan secured and a reasonable rate

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Nearly SEAMLESS!!! I was thrilled with the service provided by VU!!!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Todd Dowell

Loan Officer: Todd Dowell

NMLS# 924529

3.5 out of 5 Stars
Would Recommend

There is a lot of repetition on paperwork.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
Would Recommend
headshot image of Carter Arey

Loan Officer: Carter Arey

NMLS# 1407055

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

3.5 out of 5 Stars
Would Recommend

The simple refinancing took over 2 months. We were very quick to return any documents on the same day requested. The additional interest we had to pay waiting each day is hard to swallow.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

0.5 out of 5 Stars

Absolutely horrible experience. Providing new information was almost a daily part time job and Lee Sattler was constantly saying he had everything, only he was never prepared after all. Closing was scheduled for June 30, yet he failed to have our file even to closing agent until July 1. Lee attempted to push closing back another week as if it wouldn't effect anybody, until I informed him seller was on verge of walking with my earnest money for breaking contract. Last two days felt like we were on verge of losing house and money. Sattler reportedly told my realitor he didn't know who our title company was on day of closing. We had as a group, lost all confidence in his ability to complete loan.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend

Staff was always available via phone or email which made me feel confident in there ability to help me when needed.

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend
headshot image of Jason Scott

Loan Officer: Jason Scott

NMLS# 1160791

5 out of 5 Stars
Would Recommend
headshot image of Matt Bretz

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
Would Recommend

Grant and his team were very professional. They answered all of my questions in a timely manner. Overall I had. Great experience working them.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4 out of 5 Stars
Would Recommend

I would like to have had more communication towards the end of the loan.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Janet and Tommy were awesome!

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

3.5 out of 5 Stars
Would Recommend

Working with Dave Munns and his staff was good and helpful. Was worried that the high interest rate that was going to locked in would have ended the relationship, but fortunately it all worked out.

headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Our team was fantastic! They answered all our questions with record speed and even helped when our realtor was not reachable. We will spread the word and encourage everyone to use their services. Stefan was amazing and we would not be in our new home without him!

headshot image of Stefan Sanfelippo

Loan Officer: Stefan Sanfelippo

NMLS# 1101850

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

More Reviews

See all 428,478 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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