The Loan team was outstanding! Always willing to assist and answer questions.
Scott was great. The Transaction Coordinator could have been a bit more understanding that his is my first home loan process. I repeatedly asked for updates and was told that the figures were not available. I understand that it might not be best to tell a person that their money needed for closing is lower than actual, but being off by $6000.00 is a bit excessive.
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Jake made it very easy. As a first time home buyer I didn't know what to expect and I was nervous. Jake was always available for me.
THEY WERE VERY POLITE AND INFORMING
It was a very Easy experience.
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This is my third home and my loan team was the best ever. Very Compassionate, understanding, very knowledgeable, SoSo friendly and always there to explain anything I didn't understand.
Buying my home via Veterans United seemed like a relatively streamlined experience. This is my second VA Loan and the experience was better overall with communication and guidance of all the various documentation required.
