It was so easy to contact a live person when I called and everyone was so polite and informed.
I have purchased 6 other homes in the past and this was by far my easiest experience.
Whenever my husband or I called to speak with someone or ask a question, we were always spoken down to and treated as though we were stupid.
Response from Veterans United
Hi there, thank you for this feedback. A member of our Client Advocate team has left a voicemail and sent an email to you and your husband to get additional feedback about your experience. Veterans United wants to make sure that every Veteran is comfortable with their home purchase and is able to have all of their questions answered. Please do not hesitate to contact us if we can help out in any way.
I am glad I choose Veteran's United home Loans. From the time I first called and up until now my experience with Veterans United have been a positive one. I am grateful and appreciate the service and help I received from Veterans United Home Loans. Veterans United gave me hope and let me know that they care. Thank you Veterans United Home Loans!
Veterans United made buying my first house super easy.
This was an amazing team to work with. They made everything so easy for us.
Everyone went beyond great customer service, to provide quality customer service
They worked hard to keep communication and paperwork flowing.
Veterans United made home buying a pleasant experience and not the nightmare it could have been,
I had a great experience thru this home buying process.
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Very helpful through out the process. Simple and understandable explanations were provided.
They were very quick with responses, and understanding with military life challenges.
I would recommend Veterans United but I would also caution on the long process, as it took 40-42 days to close.
Response from Veterans United
Hi Lucianna, thank you for the recommendation. Each situation is different and a typical VA Loan process is going to take anywhere between 30-45 days to process. A member of our Client Advocate team has left you a voicemail and sent an email if you would like to discuss this situation further. Thanks again and enjoy the house!
