Billy chard and company were great.
The entire staff was amazing! From start to finish Michelle and her crew took great care of us!
Although the website is very easy to navigate and I like the checklists so you can see what documents need to be submitted and things already submitted, we did not have a good experience with our lender, Doug Lippmann. I wish I would have contacted a different lender after only our second phone call with him when he was very short and rude to me. The experience only got worse after that point.
Response from Veterans United
Hi Robert, thank you for this feedback. A member of our Client Advocate team has left you a voicemail and sent an email to discuss this situation with you. This issue will be researched closely to ensure we are accountable as a team. Please let us know if there is anything else you would like to discuss about your experience.
Both Dylan and Paul were extremely knowledgeable, helpful and very responsive to our questions.
Nick was very helpful and made the process easy and stress free.
Donald was instrumental in getting us a home loan along with Kristen and the rest of the team. They kept us informed of the process and answered all of our questions and made things smooth as possible.
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I am a happy vet home owner today and a few weeks ago this goal had eluded me.
Quick and easy. I would recomend to anyone in need of a good loan company.
Truly professional and attentive.
Wendy and Samantha are a great team! They were efficient and reliable. We needed to close the property less than a month they made it possible for my husband and I. We are very grateful for all the communication and help from the team :).
As a first-time homebuyer, my experience with Veterans United was absolutely exceptional. The ease of use to upload necessary documents online was great.
The process on line is sometimes difficult for persons who don't have the knowledge of computer techniques.
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Very excellent communication and response time back on everything excellent and easy service!
I will definitely be an advocate for VU and push Veterans to step out of their comfort zones and let VU do what they do best, closing deals and making Veteran’s home owners.