From applying for the loan to closing, the entire process is to be commended. I would highly recommend Veterans United of Austin, Texas for Veterans seeking the purchase of a home in Texas.
The team was outstanding
Danny, Meagan and Chris were great to work with. They were patient and really helped us through the process. They were very good in answering any questions we had for them.
From Josh to Danielle to Brian, I couldn't be happier with the professionalism and how great they are to work with. Even my agent said what a great pleasure to work with them. I will always recommend Veterans United.
Everything was smooth the only recommendation I have is maybe sending out a checklist on initial contact that shows everything needed throughout the process so there aren't multiple days of gathering documents. This could help improve the amount of time spent on gathering documents for the customer.
Exceptional. Surpassed all my expectations, in professionalism, ease of managing documents, communication... The entire process.
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James made everything so easy to understand the process and made everything comfortable. I love working with him. I loved working with him
Derek and Krista were amazing!
Shannon Cantonni was wonderful from beginning to end. Anytime there was an obstacle she was right there to help me through. I would recommend Veteran United to all that would listen. My process was rather long but nothing anyone could have changed at that end. Thank you for all you done for us.
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Answered all my questions. They were always courteous, and returned all my phone calls #Awesome
Make sure to add in the "To-Do-List" that the borrower needs to get an energy audit done prior to closing.
Jonly and Sam went above and beyond in helping us to close not only on time but early.
The best experience I had dealing with Veterans United Home Loans. I'm going to tell all my veterans what happen to me. And I hope they take my advice. And a shout out to Andrea Thames.Kayla Clark and the rest of their crew who made this possible for me. And it didn't hurt at all. Thank you again,
Very professional and patient loan officer. JOEY Ortega was awesome at explaining every part of the loan process and what was needed as far as tasks to do.
