The team was patient with me and help explain the process
Rich and the whole team were amazing and without them and there constant advice on my home buying experience my wife and i wouldn’t be where we are at now in our first home. Thank you Rich and the whole team for everything. Definitely coming back for my future properties !
Response from Veterans United
Thank you for taking the time complete your survey Scott. We are always looking for new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you. If willing and able, please do connect with out Client Advocate team. We will use your comments to further our ability to help every customer get to the closing table as quickly as possible.
Veterans United made sure the home buying process was as streamlined as possible. They truly took the time to think about every detail to make sure I was taken care of, from connecting me with a Real Estate Agent to ensure I had all utilities set up by closing. The team was helpful and took the time to explain every step, making me feel confident in my purchase as a first time buyer. I would recommend Veterans United to all my friends and family members!
Thank you for your help and thank you for giving the ones that served our country the best opportunity to own their first home.
I will definitely look to Veterans United in the future to purchase another home. My entire team made me feel cared for and they worked diligently to get me and my family into our new home. The communication was great. Definitely get a 10 out of 10 from me!! I highly recommend VU.
This journey started of rocky but with the teamwork VU displayed got us what we wanted!!! You guys are the Super Bowl Champions of the Home Buyers Business.Great Job 👍🏿
Wonderful team and wonderful service! They were quick too with everything. And this was my second time using them.
Veterans United was a great lender! They always got back to us very quickly when we had questions. I do wish that we had known more about the closing costs when we began our house search. It would also be great if VU could be more competitive with other lenders - it seemed that many sellers didn’t want to work with Veterans. But overall is was a great experience and would definitely recommend VU to others.
This was a pleasant experience. Great team and a website that is easy to navigate. Friendly staff.
I never realized how simple a home buying experience could be. I was scared going into it but the whole team worked very well together and made it an exciting experience. Way to go team. I'm very excited about my new home!!!!
Everyone we worked with at Veterans United were very friendly and knowledgeable. It was a great experience all around. We would highly recommend Veterans United. Also, we received a cool starter kit, that included a metal flag holder and a beautiful gift to congratulate us on our purchase.
When Ashley Jarrett found out the metal flag holder broke in a storm, she arranged a gift of an entire flag holder, pole and beautifully embroidered US Flag. It flies high above our front door. Thanks to everyone involved in our home buying process.
Oh and, the Veterans United app is an awesome resource and makes signing and sharing documents super easy. Very easy to navigate.
Thank you for all of the help in finding and getting this house purchased.
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The only issue I had was getting ahold of my team members from time to time, but I understood they had a huge case load due to having an amazing team
I love everyone! I’m so grateful
Veteran’s United was incredibly helpful and ‘on it’ from day one. They were fast at getting us what we needed, quick to answer questions, and helpful when any issues came up. An Army friend of mine recommended them, and I would recommend them to any veteran looking to buy a home!
This is the second time we have gone through the VA loan process. We used another lender the first time around and it was a very tedious intensive process. Veterans United made everything super easy. The contact consistency was phenomenal. All the resources offered were super helpful and amazing. Thank you so much for helping us move into our new lovely home!
