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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,525 reviews
726 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,525 unfiltered reviews

Starting on Page 11666 of 15,418. Return to Page 1

4.5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

Forest, Jake, and Lisa were all amazing to work with. Polite, professional, and caring!

headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars

You are amazing. From Hunter Brumley at the Lighthouse program to Doug and Michelle, nothing but professionalism and patience throughout the entire process. I absolutely plan on recommending you. You have a life-long customer.

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

4.5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Very honest and open about expectations. Matt was willing to compete for my business and encouraged myself to continue working with other lenders for my best opportunity. Even though Veterans United was not able to match the best rate offered Matt's outstanding customer service retained my business.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

It’s nice to feel recognized and to find out that your benefits really do matter Veterans United really takes the time to explain your benefits and how they help it’s a great feeling to get the opportunity for home ownership as a veteran there’s no better feeling to know you’ve supported your country and it’s great to get that support back. Thank you!

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars

Debbie Rau and Glenn Steeley were more than helpful throughout the entire process! Outstanding job all around.

headshot image of Debbie Rau

Loan Officer: Debbie Rau

NMLS# 308629

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5 out of 5 Stars

ALL Was done fine members kept in touch with us at every strep

headshot image of Gina Overshiner

Loan Officer: Gina Overshiner

NMLS# 1177627

4.5 out of 5 Stars
headshot image of Marty Barnholtz

Loan Officer: Marty Barnholtz

NMLS# 1587814

5 out of 5 Stars

I really appreciate Ross and his team. I am a really busy guy, and really don’t have much time in my hand. I use most of my time during the weekdays to take care my soldiers. I am glad United Home Load took care of me and made this transition as smooth as possible. Thank you for your patience with me. And thank you for making this happen.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

3.5 out of 5 Stars
headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

2.5 out of 5 Stars

Yes but it depends on who I’m talking to

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

0.5 out of 5 Stars

Shane Miranda and his supervisor Jon McCarty are very disrespectful and unprofessional. It was a very unpleasant experience. We ended up getting a different loan officer at the end name Tony I can’t think of his last name at he moment, but he was very helpful and communicate.

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Outstanding. I couldn't be happier. Absolutely love the Veterans United website.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

3 out of 5 Stars

Interest rate seemed higher than it should have been.

headshot image of Tina Cigala

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Photo submission from Russell M.

all i can say is 13 days and I have a house... Thank you Shay and Daren

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

Always answer my questions and concern. They were very nice and professional.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

3 out of 5 Stars

The appraisal was the limiting factor that slowed down the whole process

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

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