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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,193

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,193 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The team I was assigned was very helpful and helped guide us throughout the process, which was a great experience in purchasing our first home. Thank you

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend
headshot image of Cassandra Harmon

Loan Officer: Cassandra Harmon

NMLS# 2456222

4.5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

The professional team is very much appreciated.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Thanks for helping me get to a place I never thought I could!!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

4.5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

The whole team did a great job I wouldn’t ever shop with any one else they gave me and my family a chance to live our dream

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Overall we are extremely satisfied with everything. Process was easy, streamlined and easy to understand. Everyone was great and only issues I can come up with are super minor. I thought the To-Do Process items could have been quicker, but I was getting them done as soon as they posted and was eager for the next Item, so I was a bit impatient. Our Realtor Angie was great only negative I can give, again nitpicking, she got hung up on the pest inspection and I had to help get that complete so we could close but she worked hard to get it completed. I would defiantly recommend the team and Veteran's United to others.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

I’m so glad I found VU. I highly recommend this service to my fellow veterans. They have a great full service experience for home buying needs. From start to finish, they are there for you every step.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

Great team all around!

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

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5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Not at the moment

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

They Will Work around busy schedules, very nice and cooperative! Made the home buying experience less stressful!

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

Very pleased with the service from start to finish. Professional and very helpful when we had questions. Quick to respond back as well. Thanks so much

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Very quick process they walk with you every step of the way please keep records a document and signing as the process is so quick. Always felt welcome and at home before closing great team

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

2 out of 5 Stars

Loan Companies and Title Companies should think more about the home buyer than the dollar. It can happen to you! But the dollar will lead you in the wrong direction until you are on the other side.
Veterans don't stand a chance in America.

Response from Veterans United

Donnie, we thank you for sharing your feedback openly and for giving us an opportunity to learn more. One of our Client Advocate team members has already begun to research your comments, and we will be contacting you soon for more information. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.

5 out of 5 Stars
Would Recommend
Photo submission from Jonathan G.

I recently had the pleasure of working with an exceptional home purchase team, and I cannot recommend them highly enough. From start to finish, their professionalism, expertise, and dedication made the entire home-buying process smooth and stress-free.Right from our initial meeting, it was clear that this team was different. They took the time to understand my needs and preferences, ensuring that every step of the way, I felt heard and valued. Their knowledge of the local market was impressive, and they provided invaluable insights that helped me make informed decisions.Communication was one of their standout qualities. Jordan and Victoria were always available to answer my questions, no matter how small, and kept me updated on every development. Their responsiveness and transparency built a level of trust that is crucial in such a significant transaction.The team’s negotiation skills were top-notch. They secured an excellent deal on my new home, advocating for my best interests throughout the process. Victoria, her attention to detail was evident in the thoroughness of her work, ensuring that nothing was overlooked.What truly set this team apart was their commitment to making the experience enjoyable. They were not just focused on closing a deal but on ensuring that I felt comfortable and confident every step of the way. Their friendly demeanor and genuine care made a potentially overwhelming process feel manageable and even enjoyable.In summary, this home purchase team exceeded all my expectations. Their expertise, communication, negotiation skills, and genuine care made my home-buying experience exceptional. I wholeheartedly recommend them to anyone looking to purchase a home. They truly are the best in the business. Thank you Jordan S. and Victoria B.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
Would Recommend

Overall I believe this is a trustworthy lender.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

More Reviews

See all 428,193 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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