Justin is an amazing representation of Veterans United Hime Loans.
Zack and Josh were absolutely phenomenal to work with! I will be back again in three years!
The whole loan experience seemed to be a breeze. The loan officer was very willing to answer all my questions. The online to-do list and file upload system made the whole process extremely convenient. Definitely recommend.
Any time we called or emailed with a question or a need there was a response within a few minutes. I think the longest we ever waited for a response was the next business day. They answered our questions immediately, even if it was the same question we’d asked twice already (okay, let’s be honest, three or four times). There were some hurdles we felt like we had to jump over in order to get things taken care of by our VU team during the loan process. There were a few things I wish we’d had explained to us in the beginning, as well. However, even when difficulties or disagreements came up, our team was quick to respond and discuss different options and give us explanations at a moment’s notice.
Very happy!
Best home buying experience yet!
Everyone I worked with at Veteran's United was helpful, courteous, and professional! It was a much better "long distance relationship" than I ever expected it to be!
communication was lacking. An automated database and web based account does not suffice for good business. The need for documents were requested via your website/email stating that they were needed a week before your email was sent. My paperwork was not reviewed until the day before the proposed closing date which led to emails requesting information that could have been handled two to three weeks prior if the appraisal had been contracted and conducted in a timely fashion. Ryan seemed to work hard, I don’t know if he was cleaning up after Keith or if you rely too much on your web based system too much.
These are great and nice people they went above and beyond for me
The whole experience was vood. Gus and his team was very helpful at all times. We appreciate all the hard work in helping us reach our goal in owning our home.
Gina and Tanner were very helpful with my purchase of a new home.
Great service
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Ashley and Kendra were so helpful. We bought our house without a real estate agent, they took the time to answer all my question no matter how small. They made them selves available to me all the time. I can’t stress enough how amazing they were!
The loan process was incredibly quick and painless. The entire team was organized and the loan process only took me two weeks before I was officially approved.
Extremely great experience... No BS and very professional. Than you
Outstanding
