I'm a 1st time home buyer yet VU made me feel like a pro. I was able to get this home with the expert advice I got from Brian and his team. Thanks :)
Heather was great. She helped us at every level and worked extremely hard to get us what we wanted Her whole staff was top notch
Ryan Nico and Kelly were all amazing. I never thought my loan would go through in 26 days. They made it happen.
Amber was amazing and SO helpful through the entire process! Her customer service is by far the best we'be had while purchasing a home.
I received great rates and quick assistance anytime I needed it!
Tommy Purk was awesome throughout the entire process making sure we were taken care of.
Process seemed overly complicated and repetitive. Had to submit multiple form multiple times because they expired. Took way too long to close. Had offer in April and took until August 1st to close. In April I had already thought I was so far ahead in the approval process based on working a commitment letter for a previous offer. Had a rate lock expire in June. Then looked toward closing in early July. Then finally had a closing scheduled 7/27 but found at out the end of the day prior to closing that VU didn't schedule a settlement agent to represent you during the closing. My lawyer said he couldn't do it weeks before and provided reccomations for somenthat could. Finally closed 8/1 after more last minute items that needed to be redone. Ross was very nice and helpful. He seemed to have the necessary answers and was very reassuring in the whole process. Not sure where the disconnect was. I have purchased multiple houses and this was by far the most difficult and frustrating one. My previous VA loan through Quicken was very simple and closed fast. I probably should have just used them again. Not sure why I didn't.
Excellent work ! And very helpful
Fantastic experience and would recommend Veterans United to anyone!!
Durell is AMAZING!!
Matt Lucas and Collin Ward were great! They gave me plenty of notice when something needed to get done. They worked with me every step of the way!
They had lots of patience with me.
This was so easy and everyone I spoke with was very helpful. They did not rush me and I felt comfortable the entire time.
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Veterans united is very easy and knowledgeable to work with.
If you have a mission impossible, you better choose Veteran United.
they were great real people persons
