Everything went very well, it was easy, communication was excellent. Friendly team kept me informed through the complete process and now I am first time home owner!
I absolutely love all the Ladies that assisted me in getting my new home. Ms. Shannon Krieger, whom I bugged all the time. Ms. Renee Young, whom I absolutely adore and who made this all happen, and Ms. Christina Douglass who was unwavering in her assistance with helping me understand the paperwork.
Very easy process
Your team was fast and stayed on top of matters. The process was smooth and enjoyable.
Very pro about your work.
Communications by underwriting dept let much t be desired (responsiveness and clarity.
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Careing and great.
VU provides all of the guidance you need, plus some.
. I never had to resubmit anything. I have heard horror stories about having to resubmit things with other companies but I didn't have any issues.
From the start our experience with Veterans United was a smooth process. All of the representatives we worked with were a pleasure and very efficient.
They are very friendly. Always had understanding answers to my questions I like them so much
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really personable and on top of all the paperwork
I changed my realtor and state I was moving to about 7 times during the process and Katie and Suzanne were always ready for the challenge (me :) ) They never made me feel rushed, silly or like a burden. I'm extremely happy even from the first moment I picked up the phone and called VUHL. The first person I spoke with was amazing. His name slips my mind at the moment because we only spoke once but he is the reason I even decided to choose VU. It's so important that the first person you speak with has a demeanor that makes you feel comfortable. I truly can't ever say enough about him, Katie, Suzanne and Cameron. The entire team is amazing. I will definitely recommend everyone to them!
Excellent timeliness
