Phil, our home loan specialist, was wonderful. He made everything simple to accomplish and understand. He would respond quickly, and we could reach him anytime. Our experience was perfect!
Outstanding experience from beginning to end!
quickly returned all calls and messages.
This was great experience, I am glad to have had Shane and Molly helping us through this process. Trying to accomplish this from Germany was thought to be a very difficult process, this was not the case with the team! Thank you very much!
Fast and easy service.
They were very professional and great at keeping me on track and informed every step of the way.
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I've already recommended veterans united to friends. The process was super easy, the information flow was flawless, and the people we dealt with were not only knowledgeable but super fast to respond! HATS OFF TO DARIN JOBE AND KELLEY!
Great service and easy to work with.
Veterans United is a great team!
Ms. Kelly Tolster was an amazing representative. This was my first time buying a house, and she made it a seamless transaction.
The team was very helpful. The only thing I would recommend is explaining why things are needed and why the same documents need more than once.
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The loan process was simple, the team I worked with was great, and I don't think anything could have worked out better than it did.
Jaennette Klein is absolutely amazing!
Amazing experience , thanks for everything
This is a difficult question. We will not use VUHL again. We've never had this much difficulty trying to get a loan. We are veterans - you are veterans - you know military why do you need a memo stating why our DL addresses are different from the state we are in? Why do you need to know why we lived at different addresses? You knew the closing date of our house and exactly how much money was going into our account, why would you pull that day and have to ask why there was a large amount deposited? You needed LESs for four months in a row.. after we've qualified. You needed a memo saying why daycare wasn't needed after you were told we were funding the loan off Dustin's income only.. Common sense isn't so common with this company. The last time we purchased with the VA it was NOTHING compared to this. It was a violation of privacy for how many times bank statements were needed... To prove the exact same thing proven with the last statements.
Very professional. Did a great job at keeping us informed and was always available to answer questions.
This was one of the most nerve wrecking things that I ever had to do. I told Mike Ritz my issues and concerns and he jumped right on them. He kept me in the loop with everything that was going on.
