The staff is very experienced and professional. They were easy to work with and helpful.
my experience was awesome. great customer service and I appreciate all the help.
I fully trust Veteran's United in spite of numerous mass mailings that attempted to seem that other places had better offers in terms of interest rates. I learned long ago that if it sounds too good to be true, it probably isn't true.
important to inform purchaser that the appraisal shall be done with some exclusions. for example, my home had a piece of wood covering the basement window and i did not realize this until i purchased the home and had to buy my own
Closing date moved 1 day / closing time moved from 0900-1330. Unable to get a hold of VA Loan office until 1000. Both Billy/ Hunter out of office until Feb 22. I worked that night 1900-0700. This happened because of paperwork issues on VA Loans end.
Great communication. Very personal experience. I appreciate the straight forward discussions that made me feel like I was getting exactly what was discussed.
Very educational on the whole process. We started with the Lighthouse program and followed the instructions and was able to get my credit score where we needed it. The loan process was a very straight forward.
The overall experience was great. Very helpful and insightful. All questions were answered quickly.
This is my first experience buying a home , I would recommend VU. If you live closer to them , unless you have access to computer and fax machine available you , then by all means they are pretty good
The entire process was streamlined from start to finish.
VU made sure all steps in my mortgage process was a breeze from my end. Every representative from VU that I spoke with was knowledgeable, prompt, and courteous.
Anyone who is looking for a New Home, I recommend you look for people who will go to bat for you. Especially a strong adversary of people like Veterans United.
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Everyone was so nice and prompt to return calls and answer all questions in a timely manner.
Fast & helpful
Although the entire process took longer than expected my loan team kept me informed promptly all the way through.
