Portal was user friendly and easy to work with. Loan specialists very tentative. We also really appreciated the gesture of the card and gift.
I enjoyed working with Veteran's United. They made my first home purchase enjoyable. From my first phone call to the day I closed they were with me every step of the way.
From start to finish, Veterans United was on top it all. Hunter and Samantha were very helpful and always available to answer my questions. What sets them apart from other lenders is the fact that VA loans are all they do, and that makes them experts in doing them.
Initially, everything was smooth and I guess for someone like me who really do not understand all that the process intel, but at the end a lot of last minute things start coming up regarding information which I truly thought that I has always provided and the only other thing is that my closing date was continually moved at least three times prior to my actually closing
Very friendly and helpful employees. They were always happy and able to answer our questions. We could always expect a quick response either via email or phone. And they were great at keeping us on top of any due-outs to keep the process moving.
I had a very informative team. They were knowledgeable and able to answer any questions I had.
Every one is so friendly and helpful I was available when I had questions
This loan experience was very easy with no tension whatsoever. Amanda and her team were very professional, keeping me in the loop at every step. I have had 4 previous home loan and this one was by far the best overall experience.
Totally positive experience. Never expected it to be so easy b
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Absolutely stress free. Straight forward communication every step of the way. Easy document uploads.
I had a decent experience with VU however I gave it a 6/10 because I felt there was not enough communication between VU and myself. As a first time homebuyer I felt that questions could have been answered in more detail and they could have had a more open line of communication.
I already recommend VU to everyone I can.
Shawn Swenson has always been honest and reliable and assisted me with any questions I've had from start to finish on this refinance process. I would recommend him to anyone needing loan assistance.
