I was not happy with Ute Joppien and how hard and aggravating it was to reach her at times. Her assistant miss Jackson I had no problems with at all.
They were very helpful,
Great company and staff! Staff always called me back and keep both me and wife of any changes.
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I have never experience anything like what I experienced working with Veterans United. The professionalism was above all level of customer service. Total go-getter! Didn't leave any stone unturned. I would recommend them to all my military friends and families. God has truly blessed this staff. Thank you all. We love our home!
Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.
That process went very smoothly.
Almost switched lenders due to an issue with boundaries discovered during land survey. Was told that the by veterans united it could possibly be a deal breaker, but not until I had already put down a 500 dollar earnest deposit and payed nearly 400 in inspection costs. Would have been lost money if loan was rejected. Maybe try to move when you do the survey to an earlier time in the process. Thus would keep people from having to pay for something like an expensive inspection only to end up losing money. Would not recommend.
VU made the entire home purchase easy to understand. Friendly loan team.
I was deployed throughout the entire process and I have to say that Blake and his team did an outstanding job!!!!! I was only able to communicate via email and we were able to complete a new construction home. I have told everyone about my experience and how easy it was!!! Thanks again.
Best group of people to work with. Always there to help you with any questions.
Overall, satisfied with the experience and results. There were some moments of delays and confusion but reasonably understandable as I learned more about how the process works with Veterans United. In the future, as a Real Estate Agent that has gone through the buying process with Veterans United, I will definitely recommend them and use them for my clients.
Any veteran I know I will certainly recommend they give Derek a call if they are considering a home loan.
The best part of the experience was the quick response time Lisa Griffin had with me. I think she slept at the office.
