Was good experience! My agent Brandon was very helpful answering questions that come up along the way and the website is easy to use.
It was very quick and the team was always on hand to answer any questions I had.
Johnny Mitchell was outstanding, a pleasure to work with.
Veterans United Cares about their veterans and Kris Ball and his team did an excellent job helping me. Brandi Arvidson was also very helpful with helping me navigate through the process.
I think that it may be better to work with a local lender. Long distance relationships never work. There is no personal relationship.
EVERY PERSON THAT I SPOKE WITH WAS VERY HELPFUL AND COURTEOUS. I KEPT GETTING LOCKED OUT OF THE SYSTEM WHICH WAS A LITTLE ANNOYING, BUT THE HELP DESK PATIENTLY CORRECTED THE PROBLEM EACH TIME NO MATTER WHAT TIME OF DAY IT WAS. UPLOADING MY DOCUMENTS INTO THE SYSTEM WAS A GREAT WAY TO GET THE JOB DONE. IT WAS SO MUCH QUICKER AND EASIER FOR ME. KAYLA DURNIL WAS ALSO GREAT TO WORK WITH AND HELPFUL OBTAINING INFORMATION DIRECTLY FROM OUR INSURANCE AGENT, ETC. WHEN WE HIT A SNAG AT THE END OF THE PROCESS DUE TO VA'S STRICT GUIDELINES THEY DEALT DIRECTLY WITH THE HOA TO GET WHAT WAS NEEDED SO OUR LOAN CLOSING WOULD NOT BE DELAYED.
Very Knowledgeable and professional staff to navigate the home buying experience. Even when we were skeptical they were always positive for us.
Working with everyone was easy and delightful.
If anyone has any doubt about Veterans United Home Loans you can give our phone number.
My loan officer and loan specialist was great to work with as they help guide me through the process and necessary documents.
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Thank you so much to your company, but most importantly Brandon Brown made all the difference in our family. He is such an amazing person that complements Veterans United. We are extremely grateful for making our dreams come true.
The service provided to me was outstanding, fast, and Professional....Everything was explained and there were no surprises
We loved the automatic signature and review process! It was very quick and easy to get the information and send it back in a timely manner. I also like the fact that I could look online for updates to see where we were in the process.
