Every step was explained and all questions were answered with the utmost courtesy our experience with Veterans United made it feel as though we were their only client.
Billy, Cara, and Presley were all great to work with. They were so professional and made everything as easy as possible. I will definitely be recommending Billy and his team.
I would recommend VUHL to every veteran I meet-and I do!
Excellent service received!!! Just excellent!! The team is amazing!
Mark and Angie were awesome, this was my first home buying experience and had no idea what I was doing and they walked me through everything and made it very easy
I did my due diligence when searching for a mortgage company; when I first came across VU I read up on reviews from many different sources. There were some pretty disturbing and negative reviews which were major cause of concern for me. I took these up with the loan assistant who was helping me during the first week of my contact with VU. She never dodged the questions or the issues I brought her. She answered them as plainly and honestly as she could. This paved the way for me to continue with VU. Overall, VU was just what we needed.
While Stefanie Snow was great to work with, the underwriter wasn't. There was to many redundant requests of documents. It shouldn't take a month from conditional loan approval to full approval. Tell your client what you need up front and after you get it DON'T keep adding additional items. This is your business and you should anticipate what needs to be requested.
Joe Feeling and Joe Hooker were absolutely great, helpful and wanting to help get the loan done. Thank you to the whole team. Very pleased with Veterans United.
Outstanding experience!
VUHL did a great job of keeping me in the loop with all information needed to make the loan happen and to keep the interest rate as low as possible.
I will definitely recommend Veterans United Home Loans to my fellow military family.
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I felt the entire experience from start to finish was very professional and timely. Especially like all of the videos and help along the way. Also the app where you load your documents and was very easy to use and I felt was a game changer and something that I had never seen with any other company, nice job.
Jimmy Stranz and Ashley Stratman and the entire VU Team was outstanding from start to finish. Very simple process and outstanding support at every turn. Thank you all for the work and guidance to secure my new home.
Great communication with Amanda and DeAnna.
From the get go, I was impressed with my loan officer Rom Hayward. I had a totally different plan and unique goals and Rob worked through each of them- recommending a fabulous Realtor.
Answered all our questions. Took longer than we thought should have but overall was a good experience.
