Good transaction overall.
Your company has an over reliance on e-mail communications. I understand that it should be your primary means as it provides a record of communication however, e-mails should be followed up with a phone call to confirm receipt and understanding.
One of the best experiences, if not the best experience, my wife and I ever had.
They really work with you to try to accommodate your needs and everyone I dealt with was always pleasant with a great attitude.
The entire crew at Veterans United went above and beyond to make my loan as painless as possible. They helped raise my credit score through a special Lighthouse Program and even allowed me to close much sooner than I anticipated. I wish they all lived closed so I could have a barbecue in my new yard to celebrate. Thank you all for making my life better.Bill Piech Leland, North Carolina
Awesome experience. Kevin and Misty were great. They kept me updated and informed every step of the way. Communication on entire process was first rate. Hard to find these days. The online videos are very good. This was my first mortgage and I was amazed how everything went so smoothly. From the time I found the home I wanted and when I had a Deed and a set of keys was about 30 days. Bravo. Excellent job.
From day United did everything to insure that sent in the information that need to secure the my way loan
Very easy from start to finish.
I will gladly refer others.
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The whole team was very personable and made the whole process enjoyable!
My Loan team was absolutely amazing. They (Celina and Sheila) walked me through this whole process. Was always available with answers to my questions. They would quickly get back to me through email or phone if I had to leave a message. Thank you for an amazing experience.
We were first time home buyers and we saw the horror stories from other people's experiences and we were nervous about the entire process. About half way through we were wondering when it was supposed to turn awful....if never did!
I love their patience with me.
