The notary company had me sign differently then my normal signature which was odd, otherwise everything was well prepared and thought through.
Overall, everything went great. Just a recommendation. Some of the documents the Loan Officer needs is not actually the correct name that is listed. But otherwise, everyone always followed up with me. I received phone calls and updates through the app. I was very impressed and overall very happy with the service provided. I Love Lindsay and Jenny.
Michael and team made our first time home buying experience phenomenal- taking the time to explain things and working with our situation to get us to our goal. I’ll be using Veterans United my next PCS!
VU taking care of Veterans and always putting them first with respect and great customer service. If you are a Veteran looking to purchase a home you must go with Veterans United Home Loans. VUHL is number 1 in working with Veterans.
I would highly recommend Veterans United and helping you finance your dream home. Shawn and her team Went above and beyond in assisting us in purchasing our home. It's been and exhausting 14 months journey but in the end they were there to help to help we appreciate everyone at veterans United thank you everyone for your assistance the Oberst's
From beginning to end my team at VU was amazing. They ensured that timelines were met and zero requirements were skipped. I would recommend them to every veteran looking for a new home.
Veterans United was fantastic from start to finish. They know how to make things happen and quickly. I was never stressed about any part of the complex process. I trust Veterans United completely and I highly recommend them to help veterans make the right decisions and take the best steps in the purchase of a home. They are respectful, professional and knowledgeable and they treated us with respect making us feel valued and cared for.
Thank you Mr. Brockman, Ms. Anna Jayamanne, and the entire Veterans United organization.
The best team ever!!!!!
Veterans united has been an amazing company to work with, I tell every veteran I know to go with VU. Its not even an option, because there are so many predatory companies that target veteran benefits and VU is a legitimate and professional company. I've completed three real estate deals through VU and every time I've had zero issues.
I appreciate everything Veterans United has done for me and my family. As our second home purchase the process was stress-free. Thank you so much to our loan team!
Loan officer and coordinator would not leave me alone or stop calling me while I slept though I said repeatedly not to during those hours and the amount of calls was too much with too little of importance
Response from Veterans United
Hi Noah,
I'm really sorry to hear about the repeated calls, especially after you'd asked for space during certain hours. That shouldn't have happened, and I can absolutely see how overwhelming—and honestly, just plain exhausting—that would be. No one wants to feel like they’re being hounded, especially during such a big life event.
This definitely isn’t the kind of experience we want anyone to have with us. If you're open to chatting more, I’d really like my advocate team to better understand what happened and see if there’s anything we can do to make it right. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office Monday through Friday from 9 a.m. to 5 p.m. CST, but feel free to reach out anytime that works for you.
Toby Sullivan and his team were nothing short of phenomenal. From day one, they treated us like family and made the process of buying our new home not just stress-free, but actually enjoyable.Toby was the kind of guide every homebuyer dreams of — incredibly responsive, deeply knowledgeable, and always ready to help, no matter the time of day. Whether it was answering late-night questions, walking us through details step-by-step, or just checking in to make sure we were feeling good about everything — Toby was there. Every. Single. Time.The entire loan team was a well-oiled machine — professional, efficient, and always one step ahead. They made complex paperwork feel simple, anticipated our needs before we even had to ask, and never left us hanging. It’s rare to find a group of people who care this much about their clients, and it absolutely shows.On a scale from 1 to 10, this team gets a 100. We’re so grateful for everything they did to help us secure our dream home, and we’ll be recommending them to anyone who’ll listen.Thank you, Toby and team — you truly made this experience unforgettable.
The team we worked with over the last few weeks as first time home buyers made the home buying process a breeze. We were amazed at how easily everything went and greatly appreciated all the assistance and advice we were provided with when questions did arise.
This was a fantastic experience. The team was knowledgeable and extremely friendly. They were always one step ahead of the process to ensure everything went smoothly.
If you're looking for a one-stop shop for buying a house, look no further. These folks will take excellent care of you and your family from start to finish.
We are thankful for Veterans United's service!
